Job Description
Role: Senior Project Manager – MarTech
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Location: Irving, TX - Onsite
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Pay Rate: $55 - 62/hour on W2, client will not consider C2C
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Key Responsibilities:
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- Own end-to-end delivery of MarTech Personalization and Web initiatives, scope, integrated plans, schedules, risks, dependencies, and stakeholder communication from intake through launch.
- Build and maintain integrated roadmaps and delivery plans across the MarTech work streams (RMN, CRM & Campaigns, Personalization & Web, and Foundation), sequencing work and managing cross-team dependencies.
- Translate the current- and future-state assessments and prioritized pain points into milestone-based delivery plans with clear owners, timelines, and success criteria.
- Establish and run a clear intake and prioritization process for web and personalization requests, balancing demand against team capacity.
- Drive cross-functional coordination across product, engineering, data/EDP, architecture, QA, and external partner teams that own shared platform, content, and data services.
- Run Agile delivery cadences within a POD-based model, sprint and PI planning, backlog refinement, standups, and reviews, partnering with engineering managers.
- Proactively manage risks, issues, dependencies, and decisions (RAID); remove blockers and escalate early with recommended options.
- Coordinate build-vs-buy and vendor/SOW workstreams, and track staffing (FTE and contractor), budget, and resourcing against plan.
- Provide leadership-ready status, roadmap, and metrics reporting, and prepare decision memos that drive cross-team and leadership alignment.
- Standardize project-management practices, templates, and governance across MarTech to improve predictability and transparency.
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Basic Qualifications:
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- PMP certification (Project Management Institute) — required.
- 7+ years of project or program management experience delivering technical, software, or marketing-technology programs.
- Experience in a MarTech, digital marketing, personalization, CRM, or retail-media ecosystem.
- Demonstrated experience managing cross-functional delivery across product, engineering, and data teams on concurrent, interdependent initiatives.
- Hands-on experience with Agile/Scrum delivery as well as hybrid and waterfall approaches, and with delivery tooling (e.g., Jira, Confluence, Smartsheet, MS Project).
- Proven track record of dependency, risk, and stakeholder management on complex, multi-team programs.
- Strong executive communication and status reporting, with the ability to make plans and trade-offs clear to both technical and business audiences.
- Bachelor’s degree or equivalent practical experience.
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Extra Credit:
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- Familiarity with platforms in our stack, e.g., Salesforce Marketing Cloud (SFMC), Databricks, Hightouch, Kafka, Contentstack / CMS & DAM, LiveRamp / UID2.
- Experience delivering personalization, next-best-offer, or experimentation (A/B testing) programs.
- Experience coordinating onsite/web delivery, headless CMS, multi-site, and design-system or component-library efforts.
- Additional certifications such as PMI-ACP, CSM / PSM, or SAFe.
- Experience managing build-vs-buy evaluations and vendor-delivered workstreams.
- Retail or convenience-retail industry experience.
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