EHR Applications Analyst :: On-Site :: Cleveland, Ohio 44118
Technology
Job Description
Job Description
Title: EHR Applications Analyst
Location: On-site - Cleveland, OHIO 44118
Duration: Contract-to-Hire
Role Overview
We’re looking for a hands-on EHR Applications Analyst to support, enhance, and optimize clinical systems in a fast-paced environment. This role is ideal for someone who enjoys solving real-world problems, working closely with end-users, and improving healthcare workflows through technology.
You’ll act as a key bridge between technical teams, clinical users, and vendors—ensuring systems are running efficiently, securely, and aligned with operational needs.
Key Responsibilities
- Implement, support, and enhance EHR systems in a SaaS environment
- Build, test, and maintain system configurations using best practices
- Analyze and document workflows, processes, and integrations
- Troubleshoot and resolve end-user issues across supported applications
- Translate business needs into system enhancements and solutions
- Train and support end-users on system functionality and data usage
- Collaborate with internal teams, DBAs, and third-party vendors
- Maintain compliance with HIPAA and data security standards
- Participate in on-call rotation (24/7 support as needed)
- Continuously update technical knowledge and adapt to new technologies
Must-Have Skills
- Strong experience with Electronic Health Record (EHR) systems
- Hands-on experience with Microsoft OS & Office 365 Suite
- Ability to troubleshoot application and user issues independently
- Strong workflow analysis and documentation skills
- Excellent verbal and written communication skills
- Ability to work with cross-functional teams and non-technical users
- Strong problem-solving and critical thinking ability
- Experience maintaining data security and compliance standards (HIPAA)
Don’t Apply If
- You haven’t worked with EHR systems or enterprise applications
- You prefer highly structured roles with no ownership
- You struggle with stakeholder communication or user support
- You’re not comfortable working in an on-site environment
Screening Questions
- What EHR systems have you worked on, and in what capacity?
- Do you have experience with Netsmart MyAvatarNX or similar platforms?
- Describe a time you resolved a complex end-user issue in an application.
- How do you approach workflow analysis and system improvement?
- What experience do you have with SQL or reporting tools?
- Have you worked in a healthcare environment before?
- Are you comfortable with on-call support rotations?