<h3>Job Description</h3>
Job DescriptionJOB TITLE: IT Deskside Support Engineer FUNCTION: Field / Deskside IT Support WORK MODEL: Onsite / Field‑Based COVERAGE MODEL: Site‑Aligned with Field Mobility TRAVEL: Within assigned ~30‑mile radius SHIFT MODEL: Business Hours + On‑Call / Extended Support as required REQUIRED EXPERIENCE &amp; SKILL PROFILE Experience 
<ul>
<li>Minimum 4+ years of experience in:
<ul>
<li>Deskside IT Support</li>
<li>Field Support or Onsite IT Operations</li>
</ul>
</li>
<li>Experience supporting enterprise or healthcare environments preferred.</li>
</ul>
Technical Skills 
<ul>
<li>Strong hands‑on experience with:
<ul>
<li>Windows desktops and laptops</li>
<li>Common peripherals and printers</li>
<li>Basic networking concepts</li>
<li>Remote support coordination tools</li>
</ul>
</li>
<li>Familiarity with ITSM tools (preferably ServiceNow).</li>
</ul>
Additional Expectations 
<ul>
<li>Ability to lift and move IT equipment safely.</li>
<li>Willingness to travel within assigned field region.</li>
<li>Flexibility for after‑hours or emergency support when required.</li>
<li>Adherence to organizational security and safety policies.</li>
</ul>