Integration Center Manager
Job Description
Job Description
Position Summary
The Integration Center Operations Lead is a hands-on role responsible for owning daily warehouse and Integration Center operations, including receiving, inventory management, logistics, and shipping. This individual works closely with engineering teams to support staging activities and ensure equipment is prepared accurately and on time.
The role requires strong operational discipline, attention to detail, and a mindset focused on process improvement and scalability. The ideal candidate combines warehouse expertise with technical aptitude and will play a key role in evolving Integration Center services, including supporting the scoping and quoting of warehouse-related project services.
Key Responsibilities
Operations Ownership (Hands-On)
- Own and actively execute daily warehouse operations, including receiving, inventory management, storage, picking, packing, and shipping
- Serve as the primary point of accountability for accuracy, throughput, and day-to-day execution
- Identifyand resolve operational issues in real time to keep projects and shipments on track
- Provide day-to-day direction and coordination for warehouse associate(s) as needed
Inventory & Warehouse Systems
- Own andmaintainaccuracy within the Warehouse Management System (WMS)
- Ensure all inventory is properly received, labeled, tracked, and stored
- Perform andmaintaincycle counts and inventory audits
- Establish and continuously improve best practices for inventory control and material handling
Integration Center Support
- Partner closely with engineering teams to ensure equipment is prepared and delivered for staging activities (rack & stack, burn-in, configuration)
- Coordinate materials and readiness for technical projects, ensuring timelines are met
- Maintain organization, cleanliness, and readiness of staging and warehouse areas
Process Improvement & Automation
- Evaluate current workflows andidentifyopportunities to improve efficiency, accuracy, and scalability
- Implement process improvements and support automation initiatives within warehouse operations
Process Improvement & Automation
- Evaluate current workflows andidentifyopportunities to improve efficiency, accuracy, and scalability
- Implement process improvements and support automation initiatives within warehouse operations
- Help evolve warehouse operations into a structured, repeatable service offering
Logistics & Project Coordination
- Coordinate kitting and shipping activities to customer sites, ensuring accuracy and timeliness
- Manage inbound and outboundlogistics, including carrierselectionand cost awareness
- Align warehouse deliverables with project timelines and engineering schedules
Services Support & Commercial Alignment (Future State)
- Support the development of warehouse-related service offerings (receiving, inventory, storage, kitting, shipping)
- Assistin scoping and supporting pricing for Integration Center services tied to technical projects
- Provide operational input to improve service delivery, efficiency, and cost structure
Qualifications
Required
- 5–10+ years of experience in warehouse,logistics, or operations roles
- Hands-on experience working with a Warehouse Management System (WMS)
- Strong organizational, problem-solving, and execution skills
- Proven ability to take ownership andoperateindependently in a fast-paced environment
Preferred
- Experience in technology, telecom, or equipment-based environments
- Familiarity with staging environments (rack & stack, burn-in, or technical equipment handling)
- Exposure to process improvement, workflow optimization, or automation initiatives
- Understanding oflogisticscost management and shipping optimization
Key Competencies
- Operational Excellence – High attention to detail and process discipline
- Ownership & Accountability – Takes full responsibility for outcomes and follows through
- Technical Aptitude – Comfortable working around systems, tools, and technical equipment
- Continuous Improvement – Proactivelyidentifiesopportunities to improve efficiency and scale
- Ownership & Influence – Leads by example, drives accountability, and effectively coordinates work across warehouse and engineering teams
Success Metrics
- Inventory accuracy and WMS integrity
- On-time andaccurateshipments
- Efficiency of warehouse operations (cycle time, throughput)
- Reduction in errors and rework
- Alignment with engineering timelines and project delivery
- Contribution to scalable Integration Center services
Position Evolution (12–18 Months)
- Warehouse operations are running with high efficiency, accuracy, and minimal oversight
- Process improvements and automation initiatives are implemented
- Integration Center services (warehouse scope) are clearly defined and repeatable
- Strong alignment between warehouse operations and engineering teams
- Ability to support scoping and pricing of warehouse services for technical projects