Job Description
Job Description
Hybrid Position (2-3 onsite days a week)
Duties and Responsibilities
1. Project & Program Management
Plans and manages PMO Projects across HR to ensure:
- Maintenance of appropriate business service levels
- Effective and sustained implementation of the new HR operating model
- Support of process quality controls and operational risk management
- Realization of opportunities for improvement in HR processes, practices, governance mechanisms, and associated documentation subsequent to launch of the future state new HR
Anticipates and assesses business needs and objectives through planning and consultation. Defines and documents project scope and objectives, and communicates progress, issues, and solutions to management and business project clients and stakeholders to obtain their input as appropriate.
Works closely with PMO, HR Technology, and HR Reporting leads to develop and implement short- and long-range goals for the department, including stewarding process documentation broadly to address business needs.
2. Project Leadership & Team Direction
Leads and directs project work and team members to effectively meet service objectives across skills while meeting project schedules and deliverables. Communicates with and utilizes tools to coach team members.
3. Departmental Policies, Staffing & Operations
Develops and implements changes to departmental policies and procedures to meet changing business needs (i.e., changes to PTO or staff scheduling policies such as flex-time and part-time).
Works closely with supervisors to develop and implement staffing and operational plans, including contingency and disaster recovery planning. Participates in the development of short- and long-range goals for the department.
4. HR Data Governance
Leads the governance and stewardship of HR data for the organization. Collaborates with the HR Policy & Risk Management Lead and Specialist to ensure HR data is defined and has the appropriate classification and categorization.
Supports the Project Management Office Lead to determine legal requirements for HR data and provides input to CR&C CoE on global policies that address legal, risk, business, and third-party requirements.
5. Operational Risk Management
Collaborates with the PMO Lead to lead operational risk management activities for the HR organization globally. Executes against standards and expectations from a business continuity, compliance, and regulatory requirements standpoint.
Supports the Project Management Office Lead to assess, identify, report, and monitor operational risks and to develop key risk indicators. Supports formal risk reviews and audits.
Identifies and implements appropriate risk management and mitigation strategies and communicates them to stakeholders.
6. PMO Leadership Support & Development
Provides leadership support, as needed, to the PMO Lead to deploy the PMO team. Proactively identifies and fulfills opportunities for learning and professional development in order to enhance services provided as part of this program.
7. Global HR Process Governance
Supports global HR process owners to maintain global governance of HR service delivery.
Liaises with appropriate stakeholders, including regional HR leaders, to ensure appropriate documentation of process steps and revisions in line with regulatory requirements and leadership decisions.
Ensures alignment of process changes with the broader operating model strategy and implementation plan.
Works with global process owners and other stakeholders within HR to develop and implement process improvement activities.
8. Vendor Governance & Audits
Leads vendor audits and partners with the Vendor Management Lead and Specialists to manage governance related to vendors.
Conducts formal risk reviews and audits in conjunction with partners in IT and the business (e.g., BAM, InfoSec, Risk, Procurement, Internal Audit, etc.).
Monitors data governance in vendor data transfers.
Analyzes audit findings around vendor management and works with the Vendor Management team to identify solutions.
Reviews vendor adherence to regulatory and risk standards (e.g., ensuring appropriate reporting and timing of audits).
9. Professional Development & PMO Engagement
Continually develops project management, process quality, risk management, and data governance acumen.
Maintains awareness of the portfolio of HR services, policies, and procedures, using the Project Management Office as a platform to explore the breadth of HR and to develop professionally.
Actively participates in coaching and development opportunities with the Project Management Office Lead (e.g., acumen-building sessions with CoEs, Crew Central partners, and business stakeholders).
10. Additional Responsibilities
Participates in special projects and performs other duties as assigned.
Qualifications
Education
- Undergraduate degree or equivalent combination of training and experience
- Master’s degree preferred
Experience & Knowledge
- Minimum of five years of business and/or HR experience
- Understanding of HR processes and policies
- Advanced knowledge of HR and data governance
Skills & Competencies
- Proven teamwork capabilities
- Strong relationship management and interpersonal skills
- Strong project management, planning, and organizational skills
- Strong oral and written communication skills
- Excellent project management skills, including planning and organizational skills
- Attentive to details and deadlines; ability to manage multiple initiatives
- Ability to effectively work independently and identify when to engage others
Company DescriptionWe’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Company Description
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.