E-Commerce Quality Specialist

Job Description

Job Description E-Commerce Quality Specialist Job Description

E-Commerce Quality Specialist

For Licking-Knox Goodwill Industries, Inc.

Location: Goodwill2Go – 245 Deo Dr. Newark Ohio

Number of positions: 1

Pay: $11.00- $12.00 per hour

38-40 hours a week

Store hours: Monday through Friday 8:30am to 5:00pm

A SUCCESSFUL APPLICANT WILL….

• Sort incoming merchandise to determine suitability for online sale.
• Inspect merchandise for quality, condition, authenticity, completeness, and functionality.
• Tests as well as verify that electronics have necessary accessories.
• Identify shipping method. Prepare and maintain pre-shipment areas.
• Research unfamiliar products to ensure accurate identification and categorization.
• Determine the appropriate online listing category
• Remove damaged, counterfeit, incomplete, or unsuitable merchandise from the online sales process.
• Maintain consistent quality standards to reduce customer returns and improve customer satisfaction.
• Ability to control inventory

• Confirm that merchandise matches the customer order before shipment.
• Help maintain shipping supplies and keep the shipping area clean and organized.

REQUIREMENTS:

• Knowledge of digital photography & editing programs a plus
• Frequently standing and walking for extended periods.
• Frequent lifting, carrying, pushing, and pulling up to 50 pounds.
• Frequent bending, reaching, stooping, kneeling, and climbing ladders.