Job Description
Job Description
We are looking for an E-Commerce Analyst to join a fast-moving organization in Madison, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who combines strong e-commerce platform knowledge with a highly technical mindset and a genuine interest in using AI tools to improve analysis, workflows, and decision-making. The right candidate will be comfortable working in a high-energy team environment, identifying opportunities to improve online performance, and helping drive measurable business results across digital commerce channels.
Responsibilities:
• Analyze e-commerce performance data to uncover trends, identify growth opportunities, and support decisions that improve digital sales outcomes.
• Manage and optimize BigCommerce platform activity, ensuring product presentation, site functionality, and user experience align with business goals.
• Partner with cross-functional teams to enhance online storefront performance across marketplace and direct-to-consumer channels.
• Evaluate conversion behavior and recommend practical improvements that strengthen the customer journey and increase transaction success rates.
• Use technical tools, reporting methods, and emerging AI capabilities to streamline analysis and generate actionable insights more efficiently.
• Support ongoing enhancement efforts across e-commerce applications, including updates, testing, and issue resolution in a fast-paced environment.
• Monitor site and marketplace activity across platforms such as Shopify, Magento, and eBay to help maintain consistency and performance.
• Contribute to digital commerce initiatives by prioritizing high-impact work, responding quickly to changing needs, and helping the team move projects forward.
• Hands-on experience working with e-commerce platforms, with strong preference for BigCommerce expertise.
• Background in digital commerce analysis, online merchandising, or e-commerce application support.
• Familiarity with platforms and channels such as Magento, Shopify, and eBay.
• Demonstrated understanding of conversion optimization principles and strategies that improve online sales performance.
• Strong technical aptitude with the ability to learn new tools quickly and apply data-driven thinking to business challenges.
• Interest in adopting AI tools as part of daily work and using them to improve efficiency, insight generation, or execution.
• Ability to succeed in a fast-paced team setting where priorities can shift and momentum is important.