Job Description
Job Description
Description
Our client is seeking a hands-on Tier 2 IT Support Specialist to support pharmacy expansion initiatives. This role will serve as a primary IT presence in the Fremont office, working closely with engineering teams to ensure smooth deployment, operation, and support of pharmacy systems.
Key Responsibilities:
Provide Tier 2 support for desktop, hardware, software, and end-user technical issues
Deploy, install, configure, modify, and repair user hardware and software systems
Manage user access, security groups, file shares, and policies within Active Directory, Microsoft Entra ID, and Microsoft 365 environments
Resolve, document, and track support tickets while identifying recurring issues, trends, and opportunities for improvement
Consult with users and business leaders to identify opportunities to improve hardware, software, and support processes
Support onsite IT needs including device setup, connectivity troubleshooting, and light infrastructure tasks
Assist IT staff with network maintenance, deployments, upgrades, tuning, and troubleshooting
Assist engineers with pharmacy site standups, system rollouts, pharmacy expansion initiatives, and technology upgrades
Support cloud administration activities within Microsoft Azure and Microsoft Entra environments
Assist with the planning and execution of infrastructure projects as needed
Create user documentation, knowledge base articles, and technical procedures to improve the end-user experience and reduce ticket volume
Identify and recommend third-party training materials and resources that can improve user adoption and technology effectiveness
Partner with internal teams to optimize IT services, improve operational efficiency, and enhance the user experience
Additional Skills & Qualifications
Experience with Microsoft Entra ID (Azure AD) and Microsoft Azure administration
Exposure to AWS cloud environments
Basic SQL skills for querying data and troubleshooting application issues
Familiarity with Pharmacy Management Systems (PMS), healthcare applications, or regulated environments
Experience supporting multiple locations or working in an MSP environment
Knowledge of networking fundamentals including VPNs, routers, switches, wireless connectivity, and troubleshooting
Experience creating technical documentation, user guides, and knowledge base content
Understanding of Windows Server, Active Directory administration, Group Policy, and file share management
Job Type & Location
This is a Contract position based out of Fremont, NE.
Pay and Benefits
The pay range for this position is $30.00 - $38.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Fremont,NE.
Application Deadline
This position is anticipated to close on Sep 26, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.