Job Description
Job Title: Sr. ServiceNow Administrator
Location: Frankfort, KY
Duration: Long -term Contract.
Job Description:
Enterprise-Level monitoring including advanced troubleshooting with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring
Maintaining the ServiceNow Configuration Management Data Base
Maintaining the ServiceNow Discovery Configuration
Provide configuration support to Hardware and Software Asset Management
Provide support to requirement gathering sessions and user story development
Provide support to developers to ensure the quality and design of functional capabilities are realized.
Requirements:
Minimum of 5 years relevant IT experience
Minimum of 2 years of configuration and Enterprise-Level monitoring, including advanced troubleshooting of complex environmental\application issues
Minimum of 1 year experience with general business requirements and configuring out of box Digital workflow components; "Hands on keyboard" experience configuring, not just administering a system.
Experience with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring
Proficiency with scripting in PowerShell, JavaScript & Python
Effective troubleshooting skills across datacenter infrastructure components – Network, F5, Operating Systems, SAN, Virtualization
Excellent communication skills to provide timely updates on any and all issues, projects, and troubleshooting
Preferred Qualifications:
Dynatrace Certification
Minimum of 2 years of configuration and Enterprise-Level monitoring
ServiceNow Admin Certification