QMS Coordinator

Job Description

Job DescriptionQMS Coordinator within Food Development

R&D Product Development within Food | Long-Term Opportunity | Offers Benefits

Job Description

The QMS Coordinator supports the administration, maintenance, and continuous improvement of Quality Management System (QMS) programs, systems, and compliance activities. This role provides operational and systems support across certifications, regulatory registrations, digital platforms, and KPI tracking, ensuring that documentation and resources are accurate, up-to-date, and easily accessible to relevant stakeholders. It is an excellent opportunity for someone who thrives in a fast-paced environment and wants to make a meaningful impact on quality and food safety initiatives within a diverse product portfolio that includes pet food, cereals, nut butters, and snacks.

Responsibilities

• Administer and maintain Quality Management System (QMS) programs, systems, and tools to support ongoing quality and food safety initiatives.
• Own system and database administration activities, including management of SharePoint sites and Intelex system modules.
• Oversee the QFS SharePoint site content and structure to ensure information is accurate, organized, and easily accessible.
• Serve as the primary administrator for database management, including configuration, maintenance, and user support.
• Coordinate cross-functional administration activities, including integration projects and system optimization efforts.
• Support maintenance, troubleshooting, data accuracy, and functionality of QMS systems and digital platforms.
• Coordinate third-party certification programs and maintenance activities for certifications such as Kosher, Organic, Non-GMO Project, and Gluten Free.
• Track documentation and renewal timelines and support audit preparation activities for certification and regulatory programs.
• Serve as the primary or backup liaison with certification agencies, auditors, inspectors, and accrediting bodies.
• Complete regulatory compliance activities, including facility registrations and license and certification renewals.
• Coordinate on-site facility inspections as required to support regulatory and certification compliance.
• Act as the KPI data coordinator for quality and food safety functions, ensuring accurate and timely reporting.
• Prepare and distribute monthly KPI communications with a focus on accuracy, clarity, and timeliness.
• Compile data from multiple sources to support reporting of QMS and food safety performance metrics.
• Consolidate and optimize data sources as part of continuous improvement and automation initiatives.
• Develop and maintain tools and processes to track trends, identify gaps, and monitor follow-up actions related to QMS performance.
• Facilitate the receipt, documentation, and communication of PCB customer complaints in a structured and timely manner.
• Collaborate with customers, sales, consumer affairs, and other resources to support effective complaint management.
• Work closely with manufacturing locations to complete investigations and provide timely responses to customers.
• Upload and gather documents and route incidents for review and approval by cross-functional teams.
• Maintain organized filing systems for key documentation, both electronic and physical, to support audit readiness and easy retrieval.
• Perform other related duties as assigned to support the Quality Management Systems team and broader quality and food safety initiatives.

Additional Skills & Qualifications

• Bachelor's degree in Food Science, Nutrition, Biology, Chemistry, or a related field of study.
• 1–2 years of experience in documentation management or a related technical experience.
• Strong attention to detail with the ability to maintain high levels of accuracy in documentation and data.
• Excellent organizational skills to manage multiple systems, certifications, and documentation workflows.
• Effective problem-solving skills with the ability to troubleshoot system and data issues.
• Proficiency with business applications and systems, including Microsoft Office, Adobe Acrobat, Intelex, Tableau, and Smartsheet.
• Experience developing dashboards, reports, and system templates to support KPI tracking and performance reporting.
• Ability to understand, explain, and present complex technical concepts in a clear and concise manner, both in writing and verbally.
• Strong communication and collaboration skills, with the ability to work effectively with all levels of the organization.
• Adaptability and the ability to quickly learn new systems, technologies, and processes.
• Foundational knowledge of Quality Management Systems (QMS), Quality & Food Safety (QFS), and regulatory concepts.
• Ability to manage and maintain document control, labeling, and specifications in a regulated environment.

Work Environment

This is a 6-month contract-to-hire opportunity with a standard Monday–Friday schedule from 8:00 AM to 5:00 PM, with flexibility to start between 7:00 AM and 9:00 AM. Local candidates follow a hybrid work model with three days onsite and two days remote, with remote work typically on Mondays and Fridays and onsite work Tuesday through Thursday at the Lakeville office. Remote candidates may be considered based on experience and qualifications. The role reports into the Quality Management Systems function and partners closely with the QMS team, including another team member in a similar function, while supporting broader Quality & Food Safety initiatives across the organization. You will work extensively with digital business applications and QMS platforms such as Microsoft Office, Adobe Acrobat, Intelex, Tableau, Smartsheet, and SharePoint in a professional office setting that emphasizes collaboration, continuous improvement, and career development.

Job Type & Location

This is a Contract to Hire position based out of Lakeville, MN.

Pay and Benefits

The pay range for this position is $25.00 - $37.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lakeville,MN.

Application Deadline

This position is anticipated to close on Aug 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.