Job Description
Prompt Engineer
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Duration: 4+ months
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Location: Chicago, downtown - HYBRID is preferred, but remote candidates will also be considered
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Responsibilities
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- Design, develop, and deploy AI tools for hotel colleagues, managing a backlog of about 60 tools and delivering roughly 30 every eight weeks.
- Build, test, and optimize Custom GPTs, AI skills, prompt-based solutions, and automated workflows on ChatGPT, OpenAI, and Microsoft Copilot.
- Build, configure, and support Microsoft Copilot Agents that automate business processes.
- Partner with various teams to spot AI opportunities and choose the right solution for each use case.
- Run user testing, validation, and prompt refinement to ensure tools meet requirements and produce high-quality output.
- Collect user feedback, track adoption, troubleshoot problems, and keep improving deployed solutions.
- Work with technical teams on enterprise AI platforms, agent ecosystems, APIs, and larger AI products.
- Look for further ways to improve hotel operations through automation and emerging technologies.
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Requirements
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- Hands-on experience building AI solutions with ChatGPT, OpenAI, Custom GPTs, or Microsoft Copilot.
- Strong prompt engineering skills, with the ability to turn business ideas into working AI solutions.
- Experience building, testing, refining, and deploying AI workflows, agents, automations, and prompt-based applications.
- Ability to understand business requirements and recommend the best-fit AI technology.
- Strong analytical, problem-solving, troubleshooting, and critical-thinking skills.
- Excellent written and verbal communication, including translating operational needs into technical solutions.
- Experience gathering user feedback, monitoring adoption, and improving AI products accordingly.
- Proven ability to manage multiple projects at once, and to collaborate with business stakeholders, product teams, and technical partners.
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