Data Center Service Engineer
Job Description
Position: Data Center Service Engineer
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Location: SouthHaven MS 38671
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Duration: Longterm Contract to Hire
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Pay rate $40 /hr on w2
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Work hours: 8-5 / M-F
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What You’ll Do:
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Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
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Diagnose and resolve server hardware failures and system issues to minimize customer downtime
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Perform hands-on hardware installation, removal, replacement, and repair, including:
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Memory/DIMMs
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CPUs/processors
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Power supplies
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Fans and cooling components
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Hard drives/SSDs
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RAID/HBA components
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NICs and other PCIe components
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GPUs and accelerator hardware
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Motherboards/system boards and other server components
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Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
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Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
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Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
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What You Bring – Required
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3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure
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Direct, hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components
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Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
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Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
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Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues
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Ability to clearly communicate technical issues and resolutions to customers and internal teams
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Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules
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