Release Manager

Job Description

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The Technical Release Manager is responsible for leading the end-to-end lifecycle of software releases within a large-scale technology transformation program spanning multiple integrated platforms and environments. This role drives integrated release planning, code compilation, assembly, deployment orchestration, testing coordination, environment readiness, and governance to ensure seamless delivery, operational stability, and compliance with enterprise standards across complex transformation initiatives. 15+yrs exp need and Only W2 position

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Core Responsibilities

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• Integrated Release Planning & Coordination: Coordinate and plan releases across multiple integrated platform release plans, ensuring dependencies, sequencing, scope alignment, and milestone commitments are managed effectively across all participating teams.

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• Technical Scope Analysis: Analyze the technical nature of incoming code changes to determine deployment packages, cross-platform impacts, dependency alignment, and target environments.

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• Infrastructure Prerequisite Planning: Identify, plan, and coordinate mandatory infrastructure changes—including AWS cloud configurations, port connectivity, firewall adjustments, Postgres database scripts, and Mulesoft API configurations—to support transformation release readiness.

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• Tech-Stack Deployment Coordination: Oversee coordinated deployments across diverse platforms, ensuring precise execution sequences for Salesforce components, integration layers, middleware, and backend databases.

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• Transformation Release Governance: Establish and manage release governance for large transformation initiatives, including readiness reviews, integrated cutover checkpoints, go/no-go decision support, and stakeholder communication.

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• Risk & Issue Management: Define, track, and proactively mitigate release-related risks, active issues, dependencies, and critical deployment blockers across the integrated delivery landscape.

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• Release Calendar Management: Own the integrated release calendar, defining scope, timelines, milestones, and interlocks for all delivery cycles within the program.

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• Environment Strategy: Identify, map, and allocate specific testing and deployment environments tailored to QA, SIT, UAT, staging, and production readiness needs.

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• Enterprise Compliance: Raise required change tickets, maintain audit readiness, and track multi-level approvals in alignment with enterprise governance and change control standards.

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• Shared Environment Coordination: Negotiate usage, resolve environment contention, and secure deployment windows with stakeholders to avoid conflicts across shared platforms and programs.

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• KPI Tracking & Leadership Reporting: Establish, monitor, and report key performance indicators and release health dashboards to leadership, highlighting readiness, risks, deployment outcomes, and improvement opportunities.

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Success Metrics

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• Release Success Rate: Percentage of deployments completed successfully without rollbacks or critical production incidents.

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• Deployment Lead Time: Total time required from code freeze to successful production deployment.

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• Incident Resolution Time: Speed and effectiveness in resolving active blockers during a release window.

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• Environment Availability: Ability to minimize unexpected downtime, scheduling conflicts, and idle time across shared environments.

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Required Qualifications

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• Technical Expertise: Strong understanding of AWS infrastructure, network security concepts (including firewalls and ports), Salesforce deployment processes, Postgres databases, and Mulesoft runtimes.

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• Professional Experience: 10+ years of experience managing software releases within structured enterprise delivery, release management, or DevOps environments.

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• Change Governance: Hands-on experience with enterprise change and release management tools such as ServiceNow, Jira, or Remedy.

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• Environment Management: Proven ability to manage complex environment landscapes and coordinate shared resource scheduling across teams.

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• Stakeholder Management: Strong communication and negotiation skills with the ability to align stakeholders and secure deployment windows in shared environments.

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• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

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