QA Supervisor

Job Description

Job DescriptionJob Title: QA Supervisor – DHR ReviewJob Description

The QA Supervisor – DHR Review plays a pivotal role in maintaining the integrity and effectiveness of the Quality System by overseeing Device History Record (DHR) review activities and leading the team of DHR Reviewers. This position supervises daily operations, drives process improvements, and ensures compliance with applicable medical device regulations while supporting internal stakeholders and regulatory audits.

Responsibilities

• Supervise and oversee DHR Review areas within the Quality System, ensuring consistent, compliant, and timely review of Device History Records.
• Select, manage, train, and develop staff, fostering a high-performing team culture focused on quality, accuracy, and continuous improvement.
• Establish clear objectives and assignments for team members and provide ongoing feedback through performance reviews and individual development plans.
• Manage the scheduling of DHR Reviewers to ensure appropriate coverage, prioritization, and balanced workload across all review activities.
• Coordinate with internal customers to establish prioritizations, resolve discrepancies, and support cross-functional collaboration.
• Communicate process changes to internal customers and provide training to ensure proper understanding and adoption of updated procedures.
• Perform DHR reviews personally when needed to support throughput, quality, and team workload.
• Analyze and generate trending data related to DHR and Quality System performance to monitor effectiveness and identify opportunities for improvement.
• Evaluate procedures and work instructions to identify processing improvements and implement changes as necessary to enhance efficiency and compliance.
• Support Quality System processes during internal and external regulatory audits by providing documentation, explanations, and evidence of compliance.
• Proactively seek system improvements while maintaining strict adherence to applicable medical device regulations and quality requirements.
• Communicate Quality System issues to upper management in a clear, solution-oriented manner, presenting recommendations and action plans as appropriate.
• Ensure a high degree of accuracy and attention to detail in all DHR and quality-related activities.
• Prioritize and manage multiple assignments simultaneously, maintaining strong organizational control over team tasks and deadlines.

Essential Skills

• Bachelor’s degree with at least 2 years of relevant experience, or an equivalent combination of demonstrated education and experience.
• Demonstrated working knowledge of medical device regulations and associated Quality System requirements.
• Solid problem-solving and decision-making skills, with the ability to address complex quality and process issues effectively.
• Supervisory skills with experience leading, guiding, and developing staff in a quality-focused environment.
• High degree of accuracy and attention to detail in reviewing records and documentation.
• Excellent organizational skills, with the ability to prioritize assignments and manage various tasks simultaneously.
• Proficiency with Microsoft Office applications, including Word, Excel, Access, and PowerPoint.
• Ability and willingness to work on site during standard business hours.
• Capability to lift and move items up to 25 pounds as needed.
• Ability to move between buildings and floors to access work areas and resources.
• Ability to remain stationary and use a computer or other standard office equipment, such as printers and copy machines, for extended periods each day.
• Ability to read, prepare emails, and produce documents and spreadsheets accurately and efficiently.
• Ability to move within the office environment to access file cabinets, supplies, and other resources as needed.

Additional Skills & Qualifications

• Prior supervisory experience in a quality assurance or related environment is preferred.
• Experience working within a Quality Management System (QMS), particularly in medical device or regulated industries.
• Strong leadership capabilities with the ability to coach, mentor, and develop team members.
• Effective communication skills, including the ability to present quality issues and solutions to upper management and internal stakeholders.
• Experience participating in or supporting internal and external regulatory audits.
• Demonstrated ability to analyze data trends to support system effectiveness and continuous improvement initiatives.

Work Environment

This is an onsite position based in an office and regulated manufacturing environment, working Monday through Friday from 8:00 a.m. to 5:00 p.m. The role involves frequent use of computers and standard office equipment, such as printers and copy machines, for extended periods. The supervisor moves within and between buildings and floors to collaborate with team members and internal customers and to access file cabinets, supplies, and records. Occasional lifting and moving of items up to 25 pounds is required. The environment emphasizes adherence to quality and regulatory standards, collaboration with cross-functional teams, and a professional, detail-oriented culture focused on maintaining a robust Quality System.

Job Type & Location

This is a Permanent position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $70000.00 - $100000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Healthcare package designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need

Workplace Type

This is a fully onsite position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Sep 3, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.