Job Description
Job DescriptionHead of InfrastructureExpert Technical Solutions has an outstanding opportunity for a Head of Infrastructure with an industry leading software company in Alpharetta, GA.This is a Permanent opportunity offering competitive salary, bonus, stock, and excellent benefits.The role will be HYBRID, with 3 days a week onsite. You will report directly to the Chief Technology Officer.You will be responsible for the end-to-end strategy, delivery, and operation of global infrastructure platforms across AWS and Microsoft Azure, supporting both product engineering and customer-facing SaaS environments. You will lead multiple global teams, including Cloud Operations and DevOps, bringing together currently distributed capabilities into a unified, scalable operating model. Duties and Responsibilities:Infrastructure Strategy & Organizational Leadership
- Define and execute a multi-year infrastructure strategy aligned with our product and platform goals.
- Lead and integrate global Cloud Operations and DevOps teams into a cohesive Infrastructure organization.
- Establish clear ownership boundaries and operating models across Infrastructure, DevOps, and Engineering.
- Build and scale high-performing global teams, including senior leaders across Cloud Operations and DevOps.
Cloud Operations & Service Reliability
- Own end-to-end availability, resilience, and performance of all customer-facing SaaS environments.
- Drive operational excellence across single-tenant environments, ensuring consistent, high-quality hosting and uptime.
- Standardize monitoring, alerting, and incident management across all platforms.
- Lead global incident response, on-call structures, and post-incident review processes.
- Ensure disaster recovery, backup, and business continuity capabilities.
DevOps & Engineering Enablement
- Own and evolve DevOps capabilities across the organization, including CI/CD, deployment pipelines, and environment management.
- Drive consistency in build, release, and deployment practices across product teams.
- Enable engineering teams through self-service infrastructure, automation, and standardized tooling.
- Partner with Engineering leadership to improve developer experience, release velocity, and operational accountability.
Infrastructure & Platform Engineering
- Drive standardization of infrastructure provisioning and management through Infrastructure as Code (IaC).
- Establish reusable platform services and shared infrastructure capabilities across products.
- Ensure consistency across environments (development, staging, production).
- Support both single-tenant and multi-tenant SaaS models through scalable infrastructure design.
Multi-Cloud & Environment Management
- Define and enforce enterprise standards across AWS and Azure.
- Oversee capacity planning, performance optimization, and regional infrastructure strategy.
- Ensure effective workload placement and resource utilization across environments.
Required Skills:
- 10+ years of experience across Infrastructure, Cloud Operations, and/or DevOps, with significant leadership responsibility.
- Proven experience leading multiple infrastructure-related functions (e.g., Cloud Ops, DevOps, Platform Engineering) in a SaaS organization.
- Experience operating large-scale SaaS platforms in cloud environments (AWS and Azure).
- Strong understanding of both operational (SRE/Cloud Ops) and engineering (DevOps/platform) disciplines.
- Experience managing both single-tenant and multi-tenant SaaS environments is highly desirable.
Deep expertise in:
- Cloud platforms: AWS and Azure
- Infrastructure as Code: Terraform (preferred), CloudFormation, ARM/Bicep
- CI/CD and DevOps tooling (GitHub Actions, Azure DevOps, etc.)
- Containers and orchestration (Docker, Kubernetes, AKS, ECS/Fargate)
- Strong understanding of SRE principles, distributed systems, and high-availability architectures.
- Proven ability to build, scale, and lead high-performing global teams, including senior leaders.
- Strong operational and organizational leadership skills, with experience managing large-scale environments.
- Excellent executive communication skills, with the ability to influence C-level stakeholders.
- Bachelor’s Degree in Computer Science, Engineering, or related field (advanced degree a plus).
- AWS and/or Azure certifications preferred.