Job Description
Job Description
Position SummaryUnder the direction of department leadership and in collaboration with senior analysts, the Revenue Cycle Applications Analyst I supports and maintains key revenue cycle applications to ensure optimal performance, data integrity, and workflow efficiency across Keck Medicine of USC. This role focuses on both operational support and project-based initiatives, including system design, implementation, configuration, and reporting.
Key ResponsibilitiesApplication Support & Administration
- upport, maintain, and troubleshoot applications such as Soarian Financials, PBAR, Cerner, MedSeries4, Change Healthcare, nThrive, Relay Assurance Plus, Visiquate, GE Centricity, and PatientKeeper.
- Perform system upgrades, monitor integrations, and serve as a liaison between vendors and internal users.
- Ensure system security, maintain user access, and uphold data integrity.
Reporting & Data Analysis
- Create standard and ad hoc reports using tools like Soarian Reporting, IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and MedSeries4 Query/Reports.
- Perform data extraction, transformation, and analysis to support operational and strategic decision-making.
Customer Service & Support
- Provide timely and courteous support to users regarding application issues, enhancements, and inquiries.
- Log and manage service tickets, follow escalation protocols, and ensure prompt resolution.
Solution Development
- Analyze user requirements and system workflows to identify improvement opportunities.
- Assist in designing solutions that optimize revenue cycle processes and enhance system performance.
Project Participation
- Assist in implementing new systems or features, collaborating with cross-functional teams on scope, testing, and deployment.
- Manage assigned tasks and timelines to ensure project milestones are met.
Training & Documentation
- Help train end-users and provide documentation for system functionality and procedures.
- Support new staff onboarding related to applicable systems.
On-Call Support
- Participate in on-call rotation and perform other related duties as assigned.
Minimum Qualifications
- Education: Associate’s degree in Business Administration, Healthcare Management, IT, or related field required.
Experience:
- Minimum 2 years of relevant business or IT support experience.
- Familiarity with healthcare revenue cycle systems.
- Experience in ambulatory or acute care settings.
- Proficiency with applications such as Soarian, Cerner, Change Healthcare, PatientKeeper, or nThrive is highly preferred.
Skills:
- Strong analytical and problem-solving skills.
- Excellent organizational and time-management abilities.
- Effective written and verbal communication skills.
- Ability to multitask in a fast-paced, changing environment.
- Customer service-oriented mindset.
- Basic project management understanding.
- Familiarity with ITIL standards and healthcare regulations.
Preferred Qualifications
- Exposure to industry-standard reporting tools and healthcare informatics.
- Certification or coursework in revenue cycle, Epic, Cerner, or related healthcare IT systems.
Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
Company Description
Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.