Job Description
Job Description
Position – Data Center On-Site Service Engineer
Location: Afton TX
Duration: long term contract
Pay rate range $40 to $41.61/hr on w2
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
Summary:
What You’ll Do
Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands-on hardware installation, removal, replacement, and repair, including:
Memory/DIMMs
CPUs/processors
Power supplies
Fans and cooling components
Hard drives/SSDs
RAID/HBA components
NICs and other PCIe components
GPUs and accelerator hardware
Motherboards/system boards and other server components
Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
Execute both reactive break/fix and preventive maintenance following established procedures
Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources
Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
Escalate complex technical issues when appropriate
Participate in on-call rotations and provide extended coverage as required.
\nCompany Description
Indotronix, founded in 1986 in New York, is a leading provider of IT, Engineering, Clinical, Scientific, and Professional staffing solutions.
As part of the Indotronix Avani Group, the company serves Fortune 500 organizations across diverse industry verticals.
With decades of industry experience and long-standing client relationships, Indotronix is recognized as a trusted talent and consulting services partner.
Company Description
Indotronix, founded in 1986 in New York, is a leading provider of IT, Engineering, Clinical, Scientific, and Professional staffing solutions.\nAs part of the Indotronix Avani Group, the company serves Fortune 500 organizations across diverse industry verticals.\nWith decades of industry experience and long-standing client relationships, Indotronix is recognized as a trusted talent and consulting services partner.