Systems Analyst - Technical Applications

Published: 6/14/2022

Technology

Job Description

We are looking for a Systems Analyst who combines strong analytical and problem-solving skills with the ability to understand how technology supports the business. This role will serve as a key technical resource for our Technical and Geospatial systems, partnering closely with business users to optimize applications, resolve complex issues, and deliver effective, sustainable solutions. In this role, you will:

Own and support critical technical and geospatial applications, including Aries, Execute, Master Data Management (WellMaster), and other enterprise systems.
Partner directly with business users to understand needs, troubleshoot issues, identify root causes, and develop practical, effective solutions.
Apply strong technical, analytical, and systems expertise to evaluate complex problems, identify opportunities for improvement, and enhance system functionality and usability.
Develop, maintain, and continuously improve detailed technical documentation, system procedures, workflows, and support materials.
Design and document solutions for complex and high-impact system challenges, ensuring issues are resolved thoroughly and sustainably.
Serve as a subject matter expert and trusted advisor for assigned applications and business processes.
Translate complex technical concepts into clear, actionable information for both technical and non-technical audiences.
Lead user training and knowledge-sharing, including presentations, demonstrations, and hands-on sessions at user locations.
Collaborate across technical and business teams to drive system improvements, process efficiencies, data quality, and overall user experience.
Stay curious and proactive—learn the systems, understand the business, challenge the status quo, and continuously look for better ways to solve problems.

The ideal candidate is more than a system administrator—they are a strategic problem solver, technical expert, and business partner who can connect the dots between systems, data, and people.

Essential Roles and Responsibilities

Strong understanding of network architecture, servers and databases, software and hardware configuration, SSO and security protocols, and authentication.
Demonstrate a qualified understanding of supported business functions supported by IT systems/products.
Develop understanding of interfaces and supported business processes.
Enhancing knowledge in performing functional/technical analysis, root cause analysis, application configuration and testing.
Enhancing skills in performing advanced application/script programming to automate business functions.
Actively identify and facilitate improvements of business processes relating to data collection, processing, integration, and reporting through the use of Power BI, Alteryx, Spotfire, etc.
Trusted resource for escalated support issues providing individual training and guidance as needed.
Develop strong skills in collaborating with the business and other IT teams to provide guidance around application functionality, develop a strong understanding of business use cases, identify and develop effective test cases and integrated test scenarios, and identify areas of improvement through data integrity, enhancements, upgrades, and/or automation.
Develop and determine solutions for application enhancement requests.
Enhancing skills in leading business projects and coordinating with outsourced partners where needed.
Enhancing knowledge on best practices and processes for software installation and upgrade/patch release management.
Provide training to ensure effective support and use of applications and system functions to business and IT resources as needed.
Seek higher learning opportunities to ensure thorough understanding of the current, and future, capabilities of all supported applications and systems.
Perform more complex configuration and/or script programming to automate business functions.
Lead IT and business projects utilizing basic Project Management principles with guidance from supervisor/manager.
Enhancing skills in effectively collaborating and communicating with all levels of internal and external resources through public speaking, leading meetings, project write-ups, and presentations.
Develop and maintain system documentation in accordance with departmental standards.
Fulfill department requirements in terms of providing work coverage as business needs require.
Other duties as assigned.

General Knowledge and Skills

Key Competencies: Managing Ambiguity; Cultivate Innovation. Basic ability to deal comfortably with change and to remain calm and productive even when things are not clearly defined. Increasing ability to deal constructively with problems that may not have a clear solution or outcome and to remain calm and productive even when things are still undefined or up in the air. Provides useful ideas that are new or better. With limited guidance, takes a creative idea and put it into practice.

Role-Specific Technical Knowledge & Skills

Proficient in understanding and executing one or more coding language (SQL, Python, Java, C++, C#, etc.)
Proficient in one or more data analytics tools (Power BI, Alteryx, Spotfire, etc.)
Active Batch

Education & Typical Experience

Associates or Bachelor’s degree in related field is preferred
Minimum of 3 years related experience

SM Energy offers competitive compensation and benefits programs which include, but are not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. Details are available at Careers :: SM Energy Company (SM) (sm-energy.com).

Applications will be accepted on an ongoing basis until the position is filled.