Job Description
Job DescriptionDescription:
The Ecommerce Product Specialist will be responsible for adding and maintaining products to expand the product offering on D&B Supply's website. The ideal candidate will be able to work in a team environment to procure production information and images, merchandise the website, sharing ideas and duties with other team members, and provide quality customer service. Effective communication with team members, customers and other internal departments is a must. This is a Monday through Friday 8am-5pm in-office position.
Essential Functions/Duties:
- Professionally correspond with vendors to obtain product information.
- Review, write or edit product names, descriptions, and specifications.
- Merchandise and prepare site to meet deadlines for online promotions.
- Troubleshoot and manage customer service tickets submitted through the website.
- Periodically manage live chat with customers.
- Light photo editing (Training available).
- Data entry duties associated with SEO.
- Other administrative duties assigned to Ecommerce Team.
Requirements:
Required Experience: Proven 2+ year history in performing administrative tasks. Must be detail oriented, analytical, self-motivated, organized and enjoy problem solving. Experience with Microsoft Excel and general Microsoft Suite products is required. Previous experience with database editing, photoshop, and specifically Adobe Commerce is a plus, but not required. This job requires sitting/standing at a desk for most of the shift, interacting with computer screens, making/receiving phone calls and typing.
Required Education/Certification: High school diploma or equivalent is highly preferred.
Additional Information: Our goal is to fill this position with an individual that has an eye for detail and enjoys data entry work. Organizing and publishing product data online requires repetitive and systematic methods in order to provide a consistent look and feel for online shoppers.
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.