Job Description
Job Description
We are looking for a Software Engineer to join the client’s engineering team within Workforce Technology. This role will play a key role in designing, building, and supporting the enterprise integrations and services that power the client’s AI-enabled employee experience platform.
Key Responsibilities:
· Design, develop, and maintain integrations between Moveworks, ServiceNow, Workday, SAP, Azure Entra ID, and other enterprise platforms.
· Build and support REST API, webhook, and OAuth 2.0 integrations for enterprise applications.
· Design and implement identity mapping, Single Sign-On (SSO), and access control solutions across integrated platforms.
· Develop and maintain ServiceNow capabilities, including Scripted REST APIs, Glide APIs, ACLs, Knowledge Management configurations, and workflow integrations.
· Build and support user provisioning, group synchronization, and access governance processes.
· Create and maintain Workday integrations and queries supporting HR automation processes such as employee onboarding, status changes, and separations.
· Enforce permission-aware content retrieval using ServiceNow as the system of record for authorization decisions.
· Monitor, troubleshoot, and resolve production issues using logs, API traces, monitoring platforms, and vendor tools.
· Execute deployments, environment configurations, reindexing activities, and post-release validation across Development, UAT, and Production environments.
· Measure search retrieval performance and answer quality while partnering with content owners to improve search effectiveness.
· Create technical design documents, implementation plans, test strategies, and engineering status updates.
· Participate in code reviews and mentor engineers and contract resources.
· Collaborate with external vendors, system integrators, and business stakeholders to deliver scalable enterprise solutions.
Core Qualifications:
· 7+ years of software engineering experience in enterprise environments.
· 4+ years building integrations using REST APIs, webhooks, OAuth 2.0, and modern API architectures.
· 4+ years of ServiceNow development, including Scripted REST APIs, Glide APIs, ACLs, and Knowledge Management.
· Strong proficiency in JavaScript or TypeScript, plus Python or Java.
· Experience with SSO and identity technologies including SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC).
· Working knowledge of Azure Entra ID user provisioning, authentication, and group management.
· Experience integrating enterprise platforms such as ServiceNow, Workday, SAP, and identity management systems.
· Experience supporting production environments, including incident triage, root cause analysis, and deployment support.
· Familiarity with source control, CI/CD pipelines, and automated testing practices.
· Strong communication skills with both technical and business stakeholders.
· Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience).