IT Systems Analyst II (On-site)

Job Description

Job Description

Job Closes 04/17/2026

GENERAL SUMMARY

Responsible for support of enterprise applications and software. Analyzes business process issues and/or problems and provides assistance to system users; maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.

Safety is #1 at the River Authority: We expect every employee: to 1) Strictly follow safety policies, rules, and safe work methods. 2) Promptly correct or report safety hazards or unsafe conditions. Immediately report injuries for prompt diagnosis and treatment. 3) Make regular suggestions for safety process improvements to support continuous safety improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Able to research solutions to new problems and opportunities presented to the agency.
• Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas and make the appropriate recommendations.
• Evaluate, install, configure, design, deploy, and upgrade applications, systems software, products, and/or enhancements to existing applications related to enterprise systems.
• Collaborates with stakeholders to gather and interpret user requirements and designs, develops, and maintains scalable full stack web applications using multiple programming languages and technologies, encompassing user interfaces, application logic, APIs, and databases.
• Interact with and query database systems to include SQL Server, MariaDB/MySQL, and Postgres.
• Create extract, transform, and load processes.
• Plan and coordinate the processes required to provision user applications and systems necessary for business operations.
• Manage and ensure that all systems are integrated & interoperable, the operational configuration changes and updates are supported and implemented into the system timely, accurately and per the specifications.
• Provide day-to-day application troubleshooting.
• Assist in identifying operational inefficiencies, conflicting business practices, and integration issues.
• Manage and schedule system and server preventive maintenance.
• Assist with the design and test of Disaster Recovery Procedures for Business Application Systems to support business continuity, minimize risk, and loss.

• As part of the Emergency Management team this position must be able to attend early morning, evening, or weekend meetings and report to work for response to emergencies on an around-the-clock basis, seven days a week (as needed).
• The stress level for this position is moderate and the workload often requires this position to work non-traditional hours to ensure deadlines are met in a timely manner.
• All other duties as assigned.

SUPERVISORY REQUIREMENTS

• This position does not directly supervise any employees.

MINIMUM QUALIFICATIONS

Required Education and Experience

• An undergraduate degree from an accredited college or university with emphasis in Information Systems or Information Technology, Business Administration, or a related discipline, and at least three (3) years of progressively responsible experience in general database design and query writing, systems implementation and integration, or web application development; or a combination of experience and education that results in the required knowledge, skills, and abilities is required. Programming or scripting languages such as Python, JavaScript, Bash, PowerShell, PHP, .NET, etc. and proficiency in the current Microsoft Office package is required.

Required Licenses or Certifications

• None

Must have and maintain a valid driver’s license and an insurable driving record.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

The requirements listed below are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of this position.

Knowledge of:

• Windows and Linux server operating systems
• Database concepts, logic structures and scripting, word processing, and spreadsheets.
• Familiarity with ESRI products.

Skills and Abilities:

• Ability to understand written or oral instructions.
• Read, analyze, and interpret documents, instruction manuals, policies, and procedures
• Excellent technical writing and report preparation skills.
• Must be able to function in a principle-based organization that has a culture that reflects our Values In Action of Accountability, Excellence, Open and Direct Communication, Teamwork and Collaboration.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Work Environment and Physical Effort: (check the appropriate box:)

Physical Effort Requirements

Work Environment

Sedentary

Medium

Heavy

Good: Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.

☒

☐

☐

Satisfactory: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.

☐

☐

☐

Disagreeable: Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.

☐

☐

☐

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Medium: Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Locations: (select one frequency choice for each location listed:)

Work Environment Locations

Work Locations: Indicate how often the work requires the employee to be in the following types of environments:

Seldom or Never

Sometimes

Frequently or Often

Office or similar indoor environment

☐

☐

☒

Outdoor environment

☒

☐

☐

Street environment (near moving traffic)

☒

☐

☐

Construction site

☒

☐

☐

Confined space

☒

☐

☐

Vehicle

☒

☐

☐

Warehouse environment

☒

☐

☐

Other: (Specify: )

☐

☐

☐

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS continued

Exposures: (select one frequency choice for each exposure listed:)

Exposures

Exposures: Indicate how often the work requires the employee to be exposed to the following environmental exposures.

Seldom or Never

Sometimes

Frequently or Often

Extreme cold (below 32 degrees)

☒

☐

☐

Extreme heat (above 100 degrees)

☒

☐

☐

Communicable diseases

☒

☐

☐

Moving mechanical parts

☒

☐

☐

Fumes or airborne particles

☒

☐

☐

Poison ivy, wasps, snakes, and other natural hazards

☒

☐

☐

Toxic or caustic chemicals or substances

☒

☐

☐

Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

☒

☐

☐

Other: (Specify: )

☐

☐

☐

San Antonio River Authority is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity.