Job Description
Job DescriptionJob Role: Infra Support Oracle DBA
Location: Cary, NC (onsite)
Job Type: Full-Time
Salary Range: $90,000 $110,000 per year
Job Description
We are looking for an experienced Infra Support Oracle DBA professional to support enterprise database environments, manage Level 3 escalations, troubleshoot critical incidents, and improve database reliability for Corporate Banking applications. This role involves leading technical incident calls, coordinating with cross-functional infrastructure teams, and driving proactive database improvements and migrations.
Technical and Functional Skills
Oracle Database Administration: Strong knowledge of Oracle 11g, 12c, and 19c, including database administration, troubleshooting, and performance support.
Database Technologies: Working knowledge of MongoDB, Microsoft SQL Server (MSSQL), BigQuery, and cloud-based SQL Server environments.
Level 3 Support: Experience handling complex database incidents, escalations, root cause analysis, and production support.
Incident and Problem Management: Ability to lead technical bridge calls, coordinate incident resolution, identify recurring issues, and implement preventive measures.
Infrastructure Collaboration: Experience working with Unix, storage, networking, and application support teams.
Communication and Leadership: Strong verbal and written communication skills, Consultant problem-solving abilities, and confidence engaging with senior stakeholders.
Service Improvement: Focus on database hygiene, proactive maintenance, migrations, application stability, and service quality.
Roles and Responsibilities
Lead database-related technical discussions and incident bridges for major incidents affecting Corporate Banking applications.
Manage support requests, escalations, and database-related work items.
Investigate complex and ambiguous technical issues, identify root causes, and drive issues toward resolution.
Provide database guidance to technical and non-technical teams to improve understanding and collaboration.
Coordinate with Unix, storage, networking, and application teams to resolve infrastructure and database issues.
Lead and contribute to database improvement initiatives, maintenance activities, and migration projects.
Identify recurring incidents and implement preventive solutions to improve database reliability.
Communicate technical findings, risks, and resolution plans to stakeholders.
Maintain high service standards and restore application stability while minimizing business impact.