Job Description
Project Coordinator III
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Location: Denver, CO & Fredricksburgh, Virginia (Hybrid — Office & Remote commitments)
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Job Type: 7+Months Contract ( Possible extension)
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Position Overview:
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The Project Coordinator III plans and coordinates aspects of internal technology projects from initiation to delivery. Projects often involve network, server, or software implementations and upgrades, PC deployments, and cross-functional operations. In this role, you will work on assignments requiring considerable judgment and initiative, driving results, and maintaining key project schedules and communications.
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Key Roles & Responsibilities:
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- Project Tracking & Execution: Gather and maintain project requirement lists; track and monitor project plans, schedules, work hours, and expenditures.
- Communication & Coordination: Schedule and coordinate project reviews, take part in organizing stakeholder meetings, and effectively communicate status updates to the project team.
- Documentation: Document and follow up on critical actions, decisions, and weekly project updates.
- Issue & Ticket Management: Collaborate with regional teams for resource allocation and ticket resolution; assist with daily ticketing system monitoring, reassignments, and escalations.
- Reporting & Process Improvement: Produce regular and ad hoc reports, identify recurring trends or issues for resolution, and locate new process improvement opportunities.
- Metrics & Analytics: Work closely with Service Delivery Managers and Project Managers to understand analytical needs, identify KPIs, and deliver actionable insights.
- Mentorship: Serve as a mentor to less experienced team members when needed.
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Qualifications & Requirements:
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- Education & Experience: Associate’s degree (A.A.) or equivalent from a two-year college or technical school with 5–8 years of related experience/training, or an equivalent combination of education and experience.
- Technical Skills: Experience with Microsoft Excel, Google Workspace (Google Suite), and ticketing/project management software.
- Industry Background: Solid understanding of or previous experience working within a technology-driven environment.
- Flexibility: Willingness to balance both in-office and remote commitments, as well as occasionally adjust work hours to collaborate with regional team members.
- Soft Skills: Excellent verbal and written communication, strong problem-solving ability, proactive attitude, customer-service focus, and high standards of confidentiality.
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Work Environment & Physical Demands:
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- Ability to perform standard office tasks, including prolonged sitting, standing, and computer usage.
- Movement within an office environment and effective communication with team members and stakeholders.
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