Job Description
Desktop Support Technician
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Location: Indianapolis, IN
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Work Type: Onsite
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Employment Type: Contract
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Job Description
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We are looking for an experienced Desktop Support Technician to provide hands-on technical support to end users in an enterprise environment. The ideal candidate will have strong troubleshooting skills across Windows desktops/laptops, Microsoft 365 applications, hardware, software, peripherals, and basic networking.
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Required Skills
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- 2+ years of experience in Desktop Support, IT Support, Help Desk, or End User Computing.
- Strong hands-on experience supporting Windows 10/11 environments.
- Experience with Active Directory and Microsoft 365.
- Good knowledge of desktop/laptop hardware and peripheral troubleshooting.
- Experience with PC imaging, deployment, software installation, and hardware refreshes.
- Experience working with an ITSM/ticketing system such as ServiceNow.
- Strong communication, customer service, and problem-solving skills.
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