Job Description
Title: Project Manager I
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Duration: 6 Months Contract – W2
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Location: Cranbury, NJ 08512 (100% Onsite)
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Description:
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Job Title: Manager Project Nexus VSM
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Location: 35 Broadway Rd. Cranbury, NJ
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Onsite 5 days per week
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What You Will Do:
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- Support the Omnichannel Customer Supply Chain (OCS) workstream for Project Nexus, with a primary focus on planning, facilitating, executing, and documenting a comprehensive Value Stream Mapping (VSM) exercise
- You will bring cross-functional partners together to create a fact-based view of current processes, identify waste and bottlenecks, and design a practical future state. You will ensure that each stage of the VSM—from preparation and workshop facilitation through analysis, documentation, and action planning—is clear, structured, and grounded in validated data.
- The role will connect functions across OCS, particularly the Order to Cash team, to align processes, information, systems, handoffs, and ownership. You will translate VSM findings into a prioritized improvement roadmap that supports better flow, service, visibility, and scalability.
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Key Responsibilities:
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- VSM Planning and Leadership: Define the scope, objectives, participants, approach, and schedule for current- and future-state VSM activities. Prepare and facilitate workshops with cross-functional stakeholders.
- Current-State Documentation: Document end-to-end process steps and flows, including material, information, and decision paths; handoffs; systems; lead times; wait times; queues; process owners; and controls.
- Data Collection and Validation: Identify required data, coordinate its collection, and validate assumptions with process owners and subject-matter experts. Establish a performance baseline using measures such as cycle time, order-processing time, OTIF, inventory accuracy, exception rates, and customer impact.
- Workshop Documentation: Capture process maps, observations, pain points, assumptions, open questions, decisions, and supporting data in clear, reusable documentation. Maintain version control and confirm accuracy with stakeholders.
- Waste and Constraint Analysis: Identify delays, rework, duplication, process variation, capacity constraints, and non-value-added activities. Work with stakeholders to investigate root causes and distinguish verified findings from hypotheses.
- Future-State Design: Facilitate the development and documentation of a practical future-state process, including proposed process changes, roles, controls, technology needs, and enabling capabilities.
- Improvement Roadmap: Convert findings into prioritized initiatives based on expected value, feasibility, risk, dependencies, and effort. Define milestones, accountable owners, success measures, and next steps.
- Project Governance: Track plans, decisions, risks, issues, dependencies, and changes. Provide timely, concise updates to sponsors and stakeholders.
- Cross-Functional Alignment: Build shared understanding and consensus across OCS teams and, where applicable, external partners.
- Change Enablement: Support stakeholder engagement, communications, training, and adoption planning for redesigned processes.
- Benefits Tracking: Monitor implementation progress and work with relevant partners to validate benefits against agreed operational and financial targets.
- Continuous Improvement: Establish a repeatable process for reviewing value-stream performance and identifying opportunities for further improvement.
- Continuous Improvement: Establish a repeatable approach for reviewing value-stream performance and identifying further improvements.
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What We Are Looking For:
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Required Qualifications:
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- Education: Bachelor’s degree, preferably in Information Systems, Engineering, Business, or equivalent.
- Experience: 1-3 years of project management experience, specifically within eCommerce or Retail environments (experience with Customer portals is a significant plus).
- AI/Technical Proficiency: Demonstrated experience in implementing software solutions, specifically Agentic AI or advanced automation. Familiarity with Agile Methodology and Scrum is required.
- Analytical Rigor: Strong problem-solving skills to devise solutions for complex deduction types and data validation hurdles.
- Financial Acumen: Ability to manage project deadlines while meeting strict budget and ROI targets (Projected ROI ?1 year).
- Communication: Excellent skills to present complex AI solutions to both technical developers and non-technical executive staff across multiple geographies.
- Leadership: Proven ability to mentor project team members and build consensus across a global organization.
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