Job Description
Job DescriptionStrategic IT Project Manager Enterprise Case Management ModernizationJob Details
Job Title: Strategic IT Project Manager Enterprise Case Management Modernization
Location: Denver, Colorado
Work Arrangement: Hybrid
Local Requirement: Candidate must be local
Onsite Requirement: In-office once a week, ideally on Tuesdays
Employment Type: Contract
Estimated Start Date: 11/30/2026
Estimated End Date: 12/31/2027
Estimated Duration: Approximately 13 months
Pay Rate: $55- $75 per hour
Schedule: Monday Friday
Working Hours: 8:00 AM 5:00 PM MST
Hours Per Day: 8
Hours Per Week: 40
Travel: Regular in-state travel may be required, including travel to rural locations, especially during training and rollout
Position Summary:
Strategic Project Manager to lead the replacement of a legacy probation case management system
This role bridges technical infrastructure, legislative and policy compliance, and the daily experience of probation officers, judicial staff, and justice-involved individuals
The position will operate within a multi-level governance framework, supporting executive decision-making, managing stakeholder alignment, and facilitating issue escalation across business, technology, and judicial leadership
The project is a multi-year, high-visibility modernization that touches probation operations statewide
The new system must preserve critical data exchanges with partner agencies without interruption
Success means more than a working system
It means probation officers spend less time on data entry and more time with clients, supervisors get reliable data for decisions, and justice-involved individuals experience clearer, fairer, and more consistent supervision
Education:
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Bachelor's degree in project management, information systems, public administration, criminal justice, business, or a related field
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Additional relevant experience may substitute for the degree year for year
Required Skills / Experience:
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Ten years of progressively responsible project management experience
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At least five years leading large, complex technology implementations with multiple vendors and stakeholder groups
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Demonstrated experience managing a multi-year schedule
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Experience leading enterprise system replacements that included data migration and organizational change management
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Ability to pass a criminal background check
Preferred Skills / Experience
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Project Management Professional (PMP), PgMP, or equivalent certification
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Agile and change management certifications
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Experience with Waterfall Project methodology
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Experience applying Waterfall governance and procurement controls in conjunction with Agile solution delivery
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Experience implementing case management systems for courts, probation, parole, corrections, or other justice agencies
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Experience with state government or criminal justice information exchanges
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Experience with commercial off-the-shelf (COTS) or configurable SaaS platform implementations in the public sector
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Experience working with geographically distributed users in both urban and rural settings
Knowledge, Skills, and Abilities:
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Project and program management: command of predictive, Agile, and hybrid methods, and the judgment to choose between them
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Systems thinking: ability to understand how technology, policy, operations, and people interact, and to see downstream effects of design choices
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Communication: clear, plain-language writing and speaking for audiences ranging from judges and legislators to frontline officers and vendors
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Facilitation and influence: ability to build consensus among stakeholders with competing priorities, without direct authority
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Empathy for users: genuine interest in how probation officers and clients experience the system, and the discipline to design around their needs
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Analytical skills: ability to interpret data, evaluate trade-offs, and make sound decisions under uncertainty
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Integrity and discretion: sound handling of confidential criminal justice information and sensitive organizational matters
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Resilience: steady leadership through ambiguity, setbacks, and the pressures of a high-visibility public project
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Benefits orientation: understanding of business outcomes and the ability to support measurement of adoption and value realization objectives
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Governance and executive engagement: ability to operate within complex governance structures, prepare executive decision materials, facilitate escalations, and support leadership decision-making across multiple organizational levels
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Change management: ability to support organizational readiness, stakeholder engagement, communications, training, and user adoption activities
Job Responsibilities:Strategic Leadership and Governance
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Lead the full project lifecycle, from requirements and procurement through design, build, data migration, testing, statewide rollout, and decommissioning of the legacy system
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Develop and maintain the master schedule, budget, scope baseline, and benefits realization plan
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Translate strategic goals for probation into clear project objectives and measurable success criteria
Vendor and Procurement Management
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Support the solicitation, evaluation, and selection of a solution vendor under state procurement rules
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Hold vendors and internal teams accountable for quality, schedule, and cost
Legislative and Policy Compliance
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Track applicable statutes, directives, and probation standards affecting system requirements, and build them into the solution
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Coordinate with legal, policy, and research staff so the system supports required reporting, risk and needs assessments, and evidence-based practices
Stakeholder Engagement and Change Management
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Engage chief probation officers, officers, supervisors, judges, court staff, and partner agencies across geographically distributed judicial districts, urban and rural alike
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Lead human-centered design activities, such as field observation, user testing, and feedback loops with frontline staff
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Direct organizational change management, training, communications, and go-live support
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Make sure the client-facing parts of the system are accessible, plain-language, and equitable for justice-involved individuals
Risk, Quality, and Reporting
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Identify, track, and mitigate risks and issues
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Escalate decisions promptly
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Plan cutover so probation supervision is never interrupted
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Report status, risks, and outcomes to leadership
Working Conditions
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Hybrid position based in Denver
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Candidate must be local
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In-office attendance required once a week, ideally on Tuesdays
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Regular in-state travel may be required, including travel to rural locations, especially during training and rollout
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Occasional work outside normal hours is expected around go-live and cutover events
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Monday Friday
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8:00 AM 5:00 PM MST
Ideal Candidate
The strongest candidate is likely a senior strategic IT Project Manager or Program Manager with at least 10 years of progressive project management experience, including significant ownership of large, multi-year enterprise system replacements
