Job Description
Contract Duration: Early December – March (Possibility of extension based on business needs)
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Pay: up to $19.50/hr + Weekly Bonuses (details below)
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The Opportunity
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We are looking for detail-oriented Benefit Verification Specialists to join our team for a critical annual re-verification project. In this short-term role, you will be the vital link between patients, payers, and pharmacies, ensuring seamless healthcare access.
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If you thrive in a high-volume, fast-paced environment and have a strong background in benefit investigation, this is a great opportunity to earn competitive weekly pay and consistent performance bonuses.
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What You'll Be Doing
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- High-Volume Outreach: Conduct inbound and outbound calls with patients, payers, and pharmacies to verify insurance coverage details.
- Accurate Documentation: Log verification outcomes, claims details, deductibles, and EOBs into our system with precision.
- Patient Support: Troubleshoot basic coverage inquiries with professionalism and empathy.
- Compliance: Maintain strict adherence to HIPAA guidelines and all patient confidentiality standards.
- Team Collaboration: Maintain a professional, camera-on presence during team meetings, huddles, and training sessions.
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What You Need to Succeed (Core Requirements)
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- Experience: 2+ years of Benefit Verification or Benefit Investigation experience. High school diploma or GED required.
- Location: Must reside within 50 miles of Bedford/Dallas, TX.
- Equipment Pickup: You must be able to pick up and drop off client-provided equipment in person in the Bedford/Dallas area.
- Schedule Flexibility: Availability to work an 8-hour shift between 7:00 AM and 7:00 PM CST, Monday through Friday.
- Commitment to Attendance: Because this is a fast-paced, short-term project, consistent attendance is vital. Time off during the contract period cannot be accommodated (with the exception of single, pre-approved appointments requiring advance notice).
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Pay & Incentives
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- Base Pay: Up to $19.50, paid weekly.
- Productivity Bonus: Up to $50/week based on attendance and performance metrics.
- Training Bonus: Up to $100 bonus for completing training and credentialing.
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Important Project Dates (Mark Your Calendar)
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- Late November: Mandatory Virtual Orientation
- Nov 30 – Dec 3: Onsite Equipment Pick-Up (Dallas/Bedford)
- Dec 7 – Dec 11: Mandatory Training (Mon – Fri, 8:00 AM – 5:00 PM CST)
- First Week of January: Project "Go-Live"
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