Technical Support Specialist

Job Description

SHR Talent is partnering with a growing organization in Nashville, TN to hire an Entry Level IT Support Specialist. This is an excellent opportunity for a recent graduate or early-career IT professional looking to build hands-on experience in a collaborative and unique technology environment.

\n

The Entry Level IT Support Specialist will provide day-to-day technical support while gaining exposure to computer hardware and software, A/V equipment, interactive technology, and other business systems. This position is ideal for someone who enjoys troubleshooting, working with people, and learning through hands-on experience.

\n

\n

Responsibilities

\n

\n
• Provide hands-on technical support for hardware, software, and related technology.

\n

• Troubleshoot and resolve computer hardware and software issues.

\n

• Install, configure, maintain, and repair computers and peripheral devices.

\n

• Assist with technology inspections and preventative maintenance.

\n

• Support various operational technology, including tablets, printers, scanners, displays, and other devices.

\n

• Install and update computer software as needed.

\n

• Set up and monitor A/V equipment for meetings and events.

\n

• Coordinate with third-party technology support when necessary.

\n

• Assist with hardware repairs and replacements.

\n

• Support technology-related projects and special events.

\n

• Perform additional IT support duties as needed.

\n

\n

\n

Qualifications

\n

\n
• 1–3 years of related IT or technical support experience preferred.

\n

• Recent graduates with hands-on technical experience through coursework, labs, internships, or educational programs are encouraged to apply.

\n

• High school diploma required; some college preferred.

\n

• Basic knowledge of computer hardware and software troubleshooting.

\n

• Strong problem-solving skills and attention to detail.

\n

• Excellent communication and interpersonal skills.

\n

• Strong organizational and time-management skills.

\n

• Ability to manage multiple priorities in a fast-paced environment.

\n

• Self-motivated, dependable, and eager to learn.

\n

• Comfortable working collaboratively and supporting a variety of users.

\n

\n

\n

Why This Role?

\n

This is an opportunity to gain experience beyond a traditional help desk environment. You'll work with a variety of technology while developing your troubleshooting, technical support, hardware, software, and A/V skills.

\n

For someone beginning their IT career, this role offers the opportunity to learn, gain hands-on experience, and build a strong foundation for continued growth in IT.