Desktop Support Technician - Onsite (St. Petersburg, FL)

Published: 6/14/2022

Technology

Job Description

Location: St. Petersburg, FL, with travel to other Tampa Bay area locations
Work Setting: Onsite
Employment Type: Long-Term Contract
Pay Rate: $25/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM

Job Overview:

We are seeking an experienced and customer-focused Desktop Support Technician to provide onsite technical support for a major financial services company. The ideal candidate will have strong troubleshooting skills, excellent client relations, and hands-on experience resolving desktop hardware, software, and network connectivity issues.

This is an onsite position requiring hands-on technical support at the primary location in St. Petersburg, FL, with occasional travel to additional sites throughout the Tampa Bay area.

Key Responsibilities:

Troubleshoot and resolve desktop, laptop, hardware, software, and peripheral issues.
Perform break/fix support for desktop equipment and related devices.
Diagnose and resolve network connectivity issues, including loss of connectivity and basic network troubleshooting.
Provide hands-on, onsite technical support to end users and ensure timely issue resolution.
Deliver excellent customer service and maintain strong client relationships.
Identify and resolve common desktop support issues, escalating more complex problems when necessary.
Travel to additional company locations as needed to provide technical support.
Maintain a professional, responsive, and customer-focused approach in a corporate financial services environment.

Required Qualifications

Previous experience in desktop support, IT support, or a similar technical role.
Strong troubleshooting and problem-solving skills.
Hands-on experience with desktop hardware, software, peripherals, and break/fix support.
Working knowledge of network connectivity and basic network troubleshooting.
Excellent communication, interpersonal, and customer service skills.
Ability to work independently and manage support requests effectively.
Reliable transportation and ability to travel between multiple work locations as required.

Work Locations:

The primary onsite location is St. Petersburg, FL, with additional support required at other sites in:

Tampa, FL
Brandon, FL
Carrollwood, FL
Lakeland, FL
Westshore, FL
Ybor City, FL

\nCompany Description

For over 30 years, we’ve helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're looking to expand your experience in data centers, AI infrastructure, field services, project management, or enterprise IT, we can connect you with exciting opportunities that help you build your career, develop new skills, and work on cutting-edge technology deployments.