Job Description
Job Description
LEAD APPLICATION ENGINEER
POSITION SUMMARY:
Lead Application Engineer is a strategic role supporting board level encapsulant application development and customers’ field service needs. This position acts as the interface between field and lab in capturing and translating customers' needs for new applications and products.
Some specifics include design and administration of internal screening evaluations of developmental and commercialized products, optimization of material assembly processes and direct interaction with customers to troubleshoot and solve product and process related problems.
POSITION REQUIREMENTS:
- Knowledge of circuit board encapsulant products and surface mount technology
- Demonstrated direct customer engagement skills are required
- Close collaboration with cross-functional teams globally provide global on-site support for our customers as needed
- Knowledge of liquid application equipment and processes is highly valued
- Required travel up to 25% globally, covering internal consumer electronics manufacturing customers
- Multifaceted role requires approximately 50% of the time working with Lab-Application Engineering personnel to bridge customer needs and 50% of the time working directly with the customers on technical support.
WHAT MAKES YOU A GOOD FIT?
- Having a bachelor/master's degree with 7+ years of working experience or a doctor's degree with 5+ years of working experience in R&D or application engineering field,
- Education in engineering or material science discipline is required
- Direct customer support experience is required
- Experience in handling material such as dispensing and printing is a plus
- Knowledge of statistical analysis using MinTab and/or JMP is desirable
- Demonstrated ability in working with a cross functional Sales/Product Development/Marketing team is highly desirable
NOTEWORTHY BENEFITS INCLUDED WITH THE POSITION:
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and company matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement