Job Description
📢 We’re hiring: Telecom MSO / OPS Technician
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📍 Based in Chicago, IL | Full-time | Approximately 30% travel
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We’re looking for a hands-on Operations (OPS) Technician to support the installation, maintenance, and troubleshooting of telecom equipment and network infrastructure in MSO headend and hub facilities.
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Key responsibilities:
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• Perform rack and stack work, including equipment mounting, labeling, cable routing, and cable management.
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• Install, clean, inspect, and test MPO fiber connections.
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• Install and replace network cards, SFP transceivers, and related components.
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• Perform shelf swaps, equipment upgrades, and service restoration.
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• Install and maintain equipment connections to -48V DC power systems, following established safety procedures.
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• Troubleshoot fiber, equipment, power, and connectivity issues to identify root causes and restore service.
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• Coordinate maintenance and troubleshooting with network operations and field teams.
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• Maintain accurate installation records, test results, and service documentation.
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• Travel approximately 30% to support installation and maintenance activities.
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What we’re looking for:
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• Experience in telecom operations, cable/MSO environments, or network infrastructure support.
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• Hands-on experience with MPO fiber installation and testing, network cards, SFPs, and shelf swaps.
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• Working knowledge of -48V DC telecom power systems and safe work practices.
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• Strong troubleshooting skills, attention to detail, and the ability to work independently and with a team.
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• Ability to travel approximately 30%.
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📩 Apply: [Application link or contact information]
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Interested—or know someone who would be a great fit? Apply or share this opportunity with your network.
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