Job Description
Job Description
We are looking for a Technical Project Manager to lead the planning, execution, and delivery of large-scale technology initiatives supporting the client’s global Parks & Resorts, Cruise Line, Vacation Club, and related guest-facing digital platforms. This role is responsible for driving complex technical programs across multiple teams, ensuring successful delivery of enterprise-class solutions that enhance the guest experience.
Key Responsibilities:
· Lead technical projects and programs through the full project lifecycle, ensuring successful delivery on schedule and within budget.
· Coordinate cross-functional teams including Software Engineering, Product Management, Architecture, QA, Infrastructure, and business stakeholders.
· Establish and optimize Agile delivery processes, ceremonies, and governance models across multiple project teams.
· Develop and manage comprehensive program plans consisting of multiple parallel projects and workstreams.
· Monitor project dependencies, identify risks, and implement mitigation strategies to achieve program goals.
· Create executive-level project reporting, communications, dashboards, and governance structures.
· Drive continuous improvement initiatives that enhance team efficiency, collaboration, and delivery outcomes.
· Manage hardware and software procurement activities related to assigned projects.
· Establish fiscal controls, monitor program expenditures, track ROI, and manage project budgets.
· Facilitate collaboration between technical and business teams while aligning delivery efforts to organizational priorities.
· Provide mentoring and guidance on project management methodologies, Agile best practices, and delivery excellence.
Core Qualifications:
· Bachelor's degree or equivalent combination of education and professional experience.
· 5+ years of technical project management and/or program management experience leading enterprise technology initiatives.
· Proven experience managing cross-functional technical teams delivering complex software solutions.
· Strong understanding of: Cloud technologies and platforms, APIs and service-oriented architectures, Database technologies, Software Development Lifecycle (SDLC), Product development and engineering practices, and Technical platform dependencies and integrations.
· Deep knowledge of Agile methodologies including Scrum, Kanban, Lean, and Waterfall delivery frameworks.
· Experience blending multiple project delivery methodologies to support business and technical needs.
· Understanding of DevOps practices including CI/CD pipelines, testing strategies, and modern software delivery approaches.
· Exceptional stakeholder management, communication, negotiation, and relationship-building skills.
· Experience managing large-scale project and program budgets.
· Strong ability to understand architectural concepts and communicate effectively with technical teams.
· Proven experience leading governance processes, risk management, dependency mapping, and executive reporting.
· Experience coaching and mentoring teams on project management best practices.
Preferred Qualifications:
· Experience supporting large-scale global software development programs.
· Agile certifications.
· Experience working within highly complex enterprise environments.
· Experience delivering guest-facing digital platforms, e-commerce solutions, mobile applications, or customer experience technologies.
· Familiarity with large-scale hospitality, travel, entertainment, or consumer-facing organizations.