Job Description
Title: Senior ServiceNow Architect (SPM Experience Mandatory)
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Location: Jersey City, NJ Onsite
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Contract/C2C
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Roles & Responsibilities:
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Job Summary:
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We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers. CTA certification mandatory.
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Key Responsibilities:
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Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.
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Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform.
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Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.
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Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code.
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Program Management: Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications.
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Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
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Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform.
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Qualifications:
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Experience: Minimum of 10+ years of experience in ServiceNow and 4 years relevant experience as a ServiceNow Architect
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Technical Skills:
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Proficiency in JavaScript, HTML, CSS, and other web technologies.
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Strong understanding of ServiceNow modules, including ITSM, CSM, HRSD, ITOM and ITAM.
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Experience with ServiceNow integration using REST/SOAP APIs.
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Knowledge of database concepts and SQL.
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Certifications: Certified Technical Architect (CTA) Nice to have
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Soft Skills: Excellent communication, leadership, and problem-solving skills
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