Systems Administrator I

Job Description

KEY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

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• Provide day-to-day technical support for employees across multiple locations

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• Install, configure, troubleshoot, and maintain desktops, laptops, printers, scanners, mobile devices, Microsoft 365 applications, & other end-user technologies

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• Create, modify, & manage user accounts, permissions, email services, Teams, and file-sharing platforms in accordance with company policies

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• Assist with the administration & maintenance of Windows servers, Active Directory, backups, business applications, & routine system updates

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• Troubleshoot & support network infrastructure, including Wi-Fi, VPN connectivity, switches, wireless access points, racks, & structured cabling

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• Perform software installations, patch management, hardware upgrades, & preventative maintenance activities

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• Support cybersecurity initiatives like endpoint protection, multi-factor authentication, & security best practices

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• Maintain IT inventory, asset records, & technical documentation

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• Assist with technology projects, equipment deployments, & infrastructure improvements

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• Take ownership of issue resolution, escalating complex problems when necessary

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POSITION REQUIRMENTS:

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• 3+ years of System Administration, Infrastructure, or IT Support experience

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• Working knowledge of Windows Server, Windows workstations, Active Directory, & Microsoft 365

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• Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, switches, VPNs, & wireless networking

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• Experience troubleshooting software, network connectivity, & hardware such as computers, printers & phones

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• Ability to lift & install IT equipment & work with network cabling when needed

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• Understanding of backup, disaster recovery, & cybersecurity best practices

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• Work independently with strong troubleshooting, problem-solving & multi-tasking skills

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• Valid driver's license & ability to drive between company facilities

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PREFERRED KNOWLEDGE/SKILLS:

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• Microsoft infrastructure technologies, including Entra ID (Azure AD), VMware, and Hyper-V virtualization

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• Cisco or Fortinet networking/firewalls, VLAN configuration and managed switches

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• Backup, disaster recovery, endpoint security & cybersecurity systems/solutions

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• Manufacturing, warehouse, or industrial IT environments

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WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS:

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• Regular Business Hours, Monday-Friday

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• In office with moderate noise levels & prolonged computer use. Occasional presence in non-climate-controlled, high-noise production & warehouse areas where appropriate PPE must be worn

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• Hands-on position requiring system administration & physical IT support for Franklin Park & Aurora locations

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• Compensation: $75,000 - $85,000

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This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.