Job Description
Job Description
Director - EAM Systems - 01054335
Agency: LIRRD
Job Title: Director EAM Systems
Department: Enterprise Asset Management
Division:
Job Family: Data Analytics & Business Intelligence
Grade: 008
Reports To: Chief EAM Officer
Work Location: 354
Full Time/Part-Time: F
Hours of Work: 8
Union: Non-Represented Position
MTA Long Island Railroad reserves the right to remove this posting before the application deadline
Chartered in 1834, the Long Island Rail Road (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles – from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island.
Telework:
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Job Summary:
The position of Director EAM Systems is a senior level position leading a growing and transformational portfolio of LIRR Enterprise Asset Management (EAM) programs and systems, focused on introducing best practices in asset maintenance, management, and reliability. The purpose of this position is to provide leadership to identify, quantify, and deliver improved outcomes in maintenance and capital investment where initiatives will be centered around delivering operational benefit from the processes and data that make up LIRR's EAM information system, and other relevant supporting data sets. This position is responsible for leading teams and processes associated with the management of the LIRR information technology systems related to EAM and integrations with other enterprise systems. Activities include developing EAM technology strategies, polices and plans managing the acquisition, implementation, maintenance and use of EAM technology resources by closely working with LIRR Operating departments and MTA IT.
Responsibilities:
- Oversee and lead the analysis, design development and deployment of successful technical projects in support of LIRR's Enterprise Asset Management (EAM) program. This will be done by working with the operating departments to understand their existing asset management business processes and needs, then through analysis determine what can be integrated into LIRR's HxGN asset management system. Upon stakeholder approval, this position will lead a technical team to work with the user groups of the EAM system. Support of testing, end user training and deployment into production for beneficial use will be the final phases for each successful project.
In addition to supporting projects, this role will oversee a technical team responsible for the State of Good Repair (SOGR) for this HxGN system to include enhancements, defects resolution as well as supporting as software and hardware updates through regular maintenance.
HxGN is the Commercial-Off-The-Shelf (COTS) software package which is the LIRR EAM system supported by this team which requires the above activities in support of LIRR EAM system supported by this team which requires the above activities in support of LIRR's EAM's program. - Supports LIRR Operating department with all the Enterprise Asset Management suite of tools such as HXGN EAM/Maximo, etc. by closely working with the MTA HQ, MTA IT and other agencies for reliable, stable and continued operations.
- Serve as Liaison and facilitate between departments within LIRR, MTA and IT (Information Technology) to implement and sustain the LIRR EAM program. Represent LIRR in working committees at the MTA and industry level in analytics efforts.
- Serve as a change management champion and use influence, experience and education to develop strategic communication and manage stakeholder engagement.
- Select develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination for employees when necessary.
Review direct reports and approve performance appraisals. Promote safe work practices and provide safe working conditions. Create professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. - Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example.
- Performs other assignments as requested by Sr. Management.
- Performs other duties as assigned
- Complies with all policies and standards
- May be required to work hours outside regular work hours, as applicable
- Observes the work performed by contractors, as applicable
- Reviews invoices and approves them if the work has contractual standards, as applicable
- Addresses performance issues with the contractor when possible, as applicable
- Escalates issues to other parties when needed, as applicable
Education:
- Bachelor’s Degree in Arts/Sciences (BA/BS) in Quantitative discipline such as engineering, statistics or information science. An additional 4 years of experience may be considered in lieu of the degree. Required
Experience:
- Minimum 10 years Minimum of 10 years of technical experience managing IT Systems or off 0ff-the-shelf products. Required
- Minimum 10 years Must possess experience managing and developing a professional staff technical staff, inclluding vendors with accountability towards a budgets Required
- Minimum 10 years Experience in all projects phases of software development including the analysis and design, requirements, development, implementation and operational support. Required
- Minimum 10 years Must possess strong management skills with the ability to effectively communicate ideas and concepts as well as facts and to identify priorities and organize activities accordingly. Required
- Minimum 3 years Experience with physical assetss and their maintenance practices in an asset intensive orgaganization, preferrably in the transportation and rail industries. Exposure to LIRR's assets and/or practices beneficial. Required
- Minimum 3 years Experience in utilizing and leveraging an Enterprise Asset Management information system, preferably in the transporation industry. Required
- Minimum 3 years Must have working experience with EAM suite of tools, such as Infor/HxgN EAM, Maximo, etc. Required
- Minimum 3 years General knowledge and awareness of ISO 5500 principles and asset management best practices. Required
- Minimum 10 years Demonstrated ability to complete short and long term technical projects effectively and as efficiently as possible. Required
- Minimum 3 years Experience in combining AI/ML algorithms to solver business solutions by incorporating descriptive, predictive and prescritive components. Required
- Minimum 3 years Must have an understanding data engineering tools and techniques. Required
- Minimum 3 years May need to work outside of normal business hours (i.e. nights and weekends). Required
- Minimum 3 years May need to travel to other agencies, other MTA locations or other external sites. Required
Skills and Abilities:
- Master's Degree in Computer Science or Information Science discipline. Preferred
- Certification of Project Management Methodologies (PMP, PRINCE, Scrummaster, etc) to be able to instill structure in EAM related projects. Preferred
- Must possess progressively responsible asset management experience in railroad operations. Preferred
- Knowledge of asset management software and processes, geospatial methodologies,GIS, GPS, RS, LRS, enterprise system architecture, spatial and relational databases, and mobile technology implemantation Preferred
- High excellent quantitative, analytical, and problem-solving skills, together with demonstrated proficiency in business case development and implementation planning. Required
- Demonstrated ability to complete short-and long-term technical projects effectively and as efficiently as possible. Required
- Demonstrated ability to manage the end-user relationship to ensure the EAM suite of tools successfully meets their business needs, support and lead design, requirements and training meetings. Required
- Ability to closely monitor application development projects to ensure the projects are delivered on time and within budget while supporting the business needs Required
- Must be self-motivated, with the ability to oversee and motivate others and influence decisions, capable of identifying problems and recommending alternative solutions. Required
- Must be able to demonstrate a high level of initiative, professional integrity and demeanor. Required
- Must possess strong human relations, communication (both written and oral), and interpersonal skills with the ability to effectively communicate at all levels of the company and outside agencies. Required
- Must possess strong organization, problem-solving, administrative and management skills with ability to effectively manage multiple tasks simultaneously. Required
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
In addition to meeting the minimum requirements of the position, the selection process may include, but is not limited to, a pre-screening. assessment (i.e., physical, written and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work. history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance. Not all qualified applicants are guaranteed an interview due to the competitive selection. process. A medical examination and safety sensitive drug/alcohol test may also be required.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
How to Apply:
For Internal Applicants:
Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants:
Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”.
Search for the desired position, click Apply, and follow the instructions.
Comprehensive Benefits & Total Rewards Package:
Transportation & Financial Benefits
- Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
- Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.
- Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.
Time Off & Work-Life Balance
- Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.
- Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.
Professional Growth & Development
- Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
- Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.
Employee Experience & Community
- Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.
- Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.
- Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.