Adobe Journey Optimizer (AJO) Solution Architect

Job Description

We’re Hiring: Adobe Journey Optimizer (AJO) Solution Architect\n

📍 Location: New York City, USA

\n

💼 Experience: 10+ Years in IT | 5+ Years in Adobe Experience Cloud | 3+ Years in AJO/AEP

\n

We are looking for an experienced Adobe Journey Optimizer (AJO) Solution Architect to design and implement enterprise-scale customer engagement, personalization, and journey orchestration solutions using Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).

Key Responsibilities\n

\n
• Design end-to-end AJO/AEP architecture for customer engagement and personalization.

\n

• Lead the implementation of complex customer journeys across email, SMS, push notifications, web, and other channels.

\n

• Design AEP data models, including XDM schemas, datasets, Real-Time Customer Profile, and identity resolution.

\n

• Develop audience segmentation and real-time personalization solutions.

\n

• Integrate AJO/AEP with CRM systems, Salesforce, data warehouses, APIs, and enterprise applications.

\n

• Define event-driven and batch data ingestion strategies.

\n

• Design REST API integrations and custom actions.

\n

• Ensure compliance with data governance, security, privacy, and consent requirements.

\n

• Prepare solution architecture documents, technical designs, and integration diagrams.

\n

• Collaborate with business stakeholders, marketing teams, developers, data engineers, and enterprise architects.

\n

• Provide technical leadership, troubleshoot implementation issues, and mentor development teams.

\n

Required Skills\n

\n
• 10+ years of overall IT experience.

\n

• 5+ years of experience with Adobe Experience Cloud.

\n

• 3+ years of hands-on experience in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).

\n

• Strong knowledge of AJO, AEP, XDM, Real-Time Customer Profile, Identity Service, segmentation, and journey orchestration.

\n

• Strong experience with APIs, system integrations, data architecture, and real-time event processing.

\n

• Excellent communication, technical leadership, and stakeholder-management skills.

\n

Preferred Qualifications\n

\n
• Adobe certifications.

\n

• Experience with Adobe Real-Time CDP, Adobe Analytics, Adobe Target, or Adobe Campaign.

\n

• Salesforce/CRM integration experience.

\n

• Exposure to AWS, Azure, GCP, Kafka, Snowflake, or Databricks.

\n

\n

📩 Interested candidates: Please share your updated resume via direct message or email.

#Hiring #AJO #AdobeJourneyOptimizer #AdobeExperiencePlatform #AEP #AdobeExperienceCloud #SolutionArchitect #NewYorkJobs #USJobs #TechnicalHiring\n

\n

\n