Level 1 Helpdesk Engineer (Windows, WiFi, MS-Office, VOIP)
Job Description
Company Description DataMTX LLC is an innovative solutions provider with a 30+-year history in IT professional services and staffing, delivering best-in-class, dynamically engineered technology solutions. The company supports digital transformation initiatives including cloud migration and legacy stack-modernization all with an AI-First first emphasis that is galvanized using a data-driven model.
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We also have deep offerings around DFIR, SaSe, DLP, DSPM, NGFW, Pentesting & Close-Access Cyber Ops (Physical Pentesting). Our partner-network includes Top 6 Advisory firms and leading VAR's & MSP's.
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ROLE: Level 1 Helpdesk Engineer
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Skills required:
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- Office Suite Troubleshooting
- Windows Updates/Patching troubleshooting
- Wifi configuration and troubleshooting
- Desktop/Laptop imaging via Intune/Autopilot
- Printer setup and troubleshooting
- Teams/VOIP troubleshooting
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This is a high touch client that will also require strong customer service skill and quick adaptation abilities.
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Full training will be provided on workflow and process.
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Duration: 2 month initial contrac with possible extensions (most likely)
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Hybrid role with a few days onsite.
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Candidates need to have reliable transportation.
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Mon-Fri 8:30am to 5pm
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