IT - Support Technician - Must Be Local

Job Description

Job DescriptionSawgrass CC is currently seeking an IT Support Technician. This position is on-site Tuesday-Saturday 10am-6pm.Job Functions: Identify, log, and resolve technical problems with software applications and computer hardware.To set up and manage user accounts and permissions to consent access to a networkUpholding and testing security, blocking unapproved access to the network, company assets, and facilitiesUpdate and maintain computer inventory and equipmentMaintain and resolve issues on LAN, VoIP telephone, AV systems connectionsCoordinate with vendors to resolve technical problems with desktop computing equipment and softwareEndorse and apply upgrades to systems to ensure durabilityAssess functional needs to regulate system purchase specificationsResolve hardware and network connectivity issuesValidate & approve VPN access for all remote usersAssist in technical upgrading and maintenance of entire desktop systemsSupport in testing and deployment of new applications and systemsTrain and guide staff in acceptable hardware and software usageOperate the sound system and video equipment to conduct digital and in-person meetings, live-stream and/or recorded meetings, business conferences, miscellaneous eventsSet and strike Audio-Visual equipment, mix soundboards, setup and monitor single and multi-room projection, and web streaming services Maintain Inventory of Audio-Visual EquipmentIdentify, log, and resolve technical problems with software applications and computer hardware.Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issuesHandles equipment challenges and changes in a timely and professional mannerThe software, hardware, network security programs, and data storage systems you will be working with are constantly changing. Your commitment to ongoing education will be important for staying current and fully informed. What you get to do every single day - Managing the operation of all local area networks and services related to wide area networks, following company policies and procedures - Providing control measures for LAN security, antivirus, and spam - Troubleshooting and fixing local area networks.Job Qualifications and Requirements: 3 years of related hands-on work experience or technical training or equivalent combination of education and experienceSolid experience and understanding of IT services and productsEnthusiastic about technology and willing to learn and stay on the cutting edgeWindows Desktop Operating SystemActive DirectoryDNS, DNS - Domain Name SystemDHCPMicrosoft Windows ServerAzure Active DirectoryRDPPreferred: A+, Network+, ITIL