Data Collection Operator - Technical Support/ Helpdesk/ Customer Support
Job Description
Title: Data Collection Operator – Technical Support/ Helpdesk/ Customer Support
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Job Type: Full Time
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Location: Pittsburgh, PA
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Pay: $22/hr.
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Schedule: Monday–Friday, shifts between 7:30 AM–8:30 PM EST
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Job Summary:
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- Responsible for overseeing data collection and entry activities, ensuring accuracy, quality, and compliance with established procedures. Provide user support, troubleshoot technical issues, and monitor production and quality standards.
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Key Responsibilities:
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- Monitor data collection and data entry activities
- Ensure accuracy and completeness of collected data
- Provide guidance and support to users
- Troubleshoot basic technical issues
- Track and report collection progress
- Maintain confidentiality of sensitive information
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