Senior IFS O2C Functional Lead
Job Description
Job Tiltle: Senior IFS O2C Functional Lead
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Location: Clevland OH Occasional Visit to site
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Experience: 10+ years overall, with strong hands on IFSite experience
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Role Summary
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Seeking a Senior IFS O2C Functional Lead to own and drive Order to Cash processes within Covia€¿s IFS environment. The resource will act as the key functional interface between business and IT, leading solution design, improvements, issue resolution and enhancement initiatives.
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Key Responsibilities
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- Lead end to end Order to Cash (O2C) processes covering customer orders, pricing, fulfilment/delivery, invoicing and related activities.
- Own functional solution design and IFS configuration for O2C requirements.
- Partner with Sales, Customer Service, Supply Chain, Finance and IT stakeholders.
- Lead requirement workshops and translate business needs into functional specifications and solutions.
- Analyse complex production issues and drive root cause resolution with technical and integration teams.
- Lead functional activities for IFS upgrades, enhancements, integrations, testing and releases.
- Assess existing processes and recommend standardisation, simplification and automation opportunities.
- Provide functional leadership and guidance to junior consultants and offshore teams.
- Own functional documentation, test strategy, UAT support and knowledge transfer.
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Required Skills
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- 10+ years of ERP functional experience, with significant hands on IFS experience.
- Deep expertise in IFS Order Management / O2C.
- Strong knowledge of Customer Orders, Pricing, Inventory, Shipment/Delivery and Invoicing.
- Good understanding of O2C integration with Finance, Supply Chain and Inventory.
- Experience in IFS Applications and/or IFS Cloud.
- Strong experience in solution design, configuration, functional specifications, testing and production support.
- Excellent stakeholder management and ability to independently lead business discussions.
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Preferred
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- IFS upgrade/transformation experience.
- Manufacturing, mining, minerals or process industry experience.
- Experience working in a global onsite/offshore delivery model.
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