End User Service Desktop Support Engineer
Job Description
Role: End User Service Desktop Support Engineer
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Location: Washington, DC-Onsite
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Duration: 6+ Months
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Role Descriptions:
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Level 3 Desktop Engineer
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Endpoint Engineering & Automation
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Desktop Management - Infrastructure Services (IS)
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Provide L3 endpoint engineering for Windows and macOS, including endpoint management, Ivanti Neurons, scripting/automation, application packaging, software deployment, and advanced troubleshooting. Build reusable automation, documentation, and solutions that improve endpoint operations and enable Level 2 support teams to resolve issues independently