Job Description
Job Description
DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next.
We are looking for Quality Assurance Manager to join our team.
Pay range is $90,000-$140,000 (based on skills/knowledge/experience).
Location: Carson, CA (onsite)
The Quality Assurance Manager is responsible for leading and managing the quality function across our global supply chain.
This role will be overseeing product quality from manufacturing at our partner facilities to final assembly, testing, and control in our California operations.
The ideal candidate will bring hands-on experience in consumer electronics or LED lighting products and possess strong skills in quality systems, root cause analysis, and cross-functional leadership.The QA Manager reports to the Director of Operations Engineering.
Responsibilities
Leadership & Team Management
• Manage and mentor QA teams across multiple geographic locations.
• Build and maintain a high-performance QA culture with accountability and continuous improvement.
• Collaborate with HR and senior leadership to hire, train, and retain top QA talent in various regions.Quality System Development & Oversight
• Develop, implement, manage, maintain and improve the Quality Management System (QMS) in compliance with ISO 9001, UL, CE, RoHS, etc. to meet industry standards
• Create and maintain Control Plans, SOPs, and test procedures for assembly and testing operations
• Establish quality KPIs and drive continuous improvement initiatives.
• Lead internal audits, document control, and root cause investigations
• Ensure proper documentation of inspection results, nonconformance reports, audit reports, corrective actions, and quality records.
• Prepare for and support third-party audits and certification renewals.
Global Manufacturing Coordination
• Work closely with contract manufacturers and suppliers to ensure product specifications, BOMs, and manufacturing processes are strictly followed.
• Conduct quality audits, remote or on-site, and manage supplier performance scorecards.
• Review and approve supplier quality plans, first article inspections, and ongoing production audits.
• Coordinate and manage incoming quality checks for parts and subassemblies
• Support supplier corrective actions and continuous improvement initiatives.
In-house Assembly & Testing Oversight
• Implement and supervise in-house quality inspection processes during assembly, testing, and packaging.
• Develop and implement control plans, work instructions, and quality checkpoints for in-house assembly, testing, and verification of electrical, optical, and mechanical specifications.
• Collaborate with engineering and production teams to ensure quality objectives are met on the production floor.
• Monitor test data and product performance to identify trends, reduce defects, and improve processes.
• Manage calibration and maintenance of testing equipment.
Problem Solving & Corrective Action
• Collaborate with engineering, operations, and customer service teams to resolve quality issues and improve product reliability.
• Lead root cause investigations and implement corrective/preventive actions (CAPA) for non-conformities, returns, or warranty claims.
• Support failure analysis and improve product reliability through data-driven improvements.
• Facilitate cross-functional quality reviews and continuous improvement meetings.
• Support customer audits, product certifications, and compliance testing.
• Train employees on quality processes and inspection procedures.
Customer-Facing Quality Oversight
• Manage post-shipment quality performance including customer returns, field failures, and warranty claims.
• Collaborate with Customer Service and Sales to resolve issues and close the feedback loop to suppliers or internal processes.
Ownership Across the Entire Product Lifecycle
• Participate in cross-functional design reviews and NPI projects to ensure quality is built into products from the outset.
• Drive DFMEA and validation testing protocols during development.
System-Level Accountability
• Serve as the quality point of contact from vendor onboarding through customer delivery, ensuring consistency and traceability across the full product lifecycle.
Qualifications
• Bachelor’s degree in Engineering, Quality, Manufacturing, or related technical field.
• 5+ years of experience in quality assurance, preferably in LED lighting, electronics, or hardware manufacturing.
• 3+ years of experience in a leadership role managing remote and inhouse teams
• Strong knowledge of quality tools: Control Plans, FMEA, SPC, 8D, 5 Whys, etc.
• Experience working with overseas suppliers and managing quality across international supply chains.
• Familiarity with electrical and optical testing of LED components and systems.
• Familiarity with UL/ETL certification, RoHS, and CE requirements.
• Excellent communication and collaboration skills across time zones and cultures.
Willingness to travel internationally
Preferred Skills
• Experience with UL, ETL, and other certification processes for lighting products.
• Proficiency with ERP or QMS software (Oracle Fusion).
• Mandarin or other Asian language skills a plus.
Company DescriptionDMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.
Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.
DMF Lighting is proud to be an Equal Opportunity Employer.
Company Description
DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.\r\nOur in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.\r\n\r\n\r\nDMF Lighting is proud to be an Equal Opportunity Employer.