Job Description
Job Description
Job Title: Field Engineer 4
Location : Tucson, AZ (onsite)
Contract Duration: Contract until 12/31/2027
Must Have
a Break/Fix Technician
MUST HAVE BREAK FIX EXPERIENCE!!!!
Key Responsibilities:
- As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Call Management system using Company provide phone.
Key Qualifications:
***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
- 2+ Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required