Senior Salesforce Solution Engineer - Salesforce Government Cloud
Job Description
Role: Senior Salesforce Solution Engineer - Salesforce Government Cloud\n
Role: Senior Salesforce Solution Engineer\n
Start Date: 09/14/2026\n
End Date: 09/10/2027\n
Location: Raleigh, NC\n
Work Arrangement: Onsite - Raleigh, NC\n
Interview: Webcam or In-PersonPosition Overview\n
The State of North Carolina is seeking an experienced Senior Salesforce Solution Engineer to design, develop, and deliver end-to-end solutions on Salesforce Government Cloud supporting mission-critical child welfare program applications.
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This role will support public-sector business functions including case management, licensing, service operations, and related workflows. The ideal candidate will have strong hands-on Salesforce development and solution design experience, with the ability to lead technical discovery, architecture/design discussions, integrations, and development activities.
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The Senior Salesforce Solution Engineer will ensure solutions align with business objectives, technical standards, security and compliance requirements, Salesforce platform governance, and long-term platform strategy.
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Only qualified candidates who are local to the Raleigh, NC area and able to work onsite will be considered.
Required / Must-Have Skills\n
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- 5+ years of hands-on Salesforce experience, including configuration, customization, and solution design.
- 5+ years of hands-on Salesforce development experience with:\n
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- Apex
- Lightning Web Components (LWC)
- Salesforce Flows
- Enterprise integrations
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- 3+ years of experience supporting public-sector, government, regulated, or compliance-heavy environments, or equivalent experience working within complex, multi-team enterprise environments.
- 3+ years of experience in a Senior/Lead technical capacity, including leading technical discovery, solution design sessions, development teams, or engineering initiatives.
- Strong understanding of Salesforce architecture, platform governance, security, scalability, and maintainability.
- Experience designing and implementing Salesforce integrations with external systems.
- Ability to translate business and program requirements into scalable Salesforce solutions.
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Key ResponsibilitiesTechnical Discovery & Requirements\n
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- Lead technical discovery sessions with product owners, business stakeholders, and program teams.
- Analyze business and technical requirements and translate them into Salesforce-based solutions.
- Evaluate solution alternatives and recommend scalable, maintainable, and cost-effective approaches.
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Solution Design & Architecture\n
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- Lead Salesforce solution design, integration architecture, technical blueprinting, and configuration strategies.
- Design solutions that align with Salesforce Government Cloud capabilities, enterprise architecture standards, security requirements, and platform governance.
- Ensure solutions are scalable, maintainable, secure, and aligned with the State's long-term Salesforce strategy.
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Salesforce Development & Engineering\n
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- Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and other Salesforce platform capabilities.
- Design and develop integrations between Salesforce and enterprise/external systems.
- Follow established development standards, coding practices, testing processes, deployment procedures, and Salesforce governance guidelines.
- Troubleshoot complex technical issues and provide recommendations for performance and platform improvements.
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Salesforce Release Management\n
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- Review Salesforce Spring, Summer, and Winter release notes to identify:\n
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- Breaking changes
- Deprecated functionality
- New platform settings and features
- Security or configuration changes
- Potential impacts to existing applications and integrations
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- Assess the impact of Salesforce platform updates and recommend appropriate remediation or enhancement strategies.
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AI Enablement\n
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- Identify practical opportunities to leverage AI and intelligent automation within Salesforce solutions.
- Evaluate AI-driven capabilities that can improve case management, service delivery, workflow automation, and operational efficiency.
- Help incorporate emerging AI technologies while maintaining appropriate security, privacy, compliance, governance, and responsible-use standards.
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Collaboration & Leadership\n
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- Collaborate closely with product owners, business analysts, architects, developers, administrators, and program stakeholders.
- Provide technical leadership and guidance to development teams.
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
- Contribute to technical standards, best practices, documentation, and continuous platform improvement.
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Preferred Qualifications\n
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- Experience with Salesforce Government Cloud.
- Experience supporting child welfare, human services, healthcare, social services, or other government programs.
- Salesforce certifications such as Salesforce Platform Developer, Platform App Builder, Administrator, or Application Architect.
- Experience with enterprise integration technologies and API-based architectures.
- Experience implementing Salesforce solutions in highly regulated or security-sensitive environments.
- Experience with Salesforce AI capabilities, intelligent automation, or emerging Salesforce technologies.
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