Forward Deployed Engineer (Python / JavaScript / AWS)

Job Description

Job Description

We are looking for a talented Forward Deployed Engineer to help healthcare companies use cutting-edge AI to solve their biggest problems. We are a venture-backed healthcare AI company that builds an AI operating system for large healthcare organizations, helping them use AI in a big way.

100% remote with occasional onsite visits supporting Raleigh based customers.

Job Duties:

• Work with healthcare clients to understand their needs and turn them into solutions using our AI platform.
• Lead the setup of our AI system in customer environments, making sure it runs smoothly.
• Set up serverless and container systems.
• Use AWS tools to deploy our AI platform.
• Create custom AI solutions to fix specific customer issues.
• Use the full software development process for AI parts.
• Write detailed guides for system functions.
• Connect AI solutions using Python and JavaScript.
• Build and improve AI agents and RAG (Retrieval Augmented Generation) methods.
• Track and analyze performance metrics to make things better.
• Teach and support customers on how to best use our platform.
• Collect customer feedback and work with our product team to improve the AI system.

Ideal Background:

• Experience working directly with customers to understand their technical and business needs.
• Experience deploying enterprise software.
• Experience with serverless and container architectures.
• Experience with AWS components.
• Experience developing AI use cases.
• Experience with the full SDLC for AI components.
• Experience with Python and JavaScript.
• Experience implementing agentic systems and RAG techniques.
• Experience with monitoring and analyzing metrics and KPIs.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Why Us:

• Opportunity to build new AI agents for important healthcare uses like automating prior authorizations and analyzing drug rebates.
• Work closely with founders in an engineering-focused culture.
• High level of ownership and a product-first approach.
• Strong equity compensation (0.1% - 0.15%).
• Competitive salary of $145k - $175k.
• Fully remote role.