Job Description
Job Description
Pay-range : $16/hr.-$17/hr.
Day to Day:
- Deliver, replace, and upgrade Windows 11 endpoints and iOS devices.
- Provision new devices and assist employees with enrollment.
- Configure Wi-Fi, Azure MFA, SSO, M365, and Outlook.
- Back up and migrate iOS data through OneDrive.
- Verify applications, configurations, and peripherals are working.
- Troubleshoot deployment issues and escalate when necessary.
- Collect, tag, document, and process old devices.
Must Haves:
- Hands-on desktop/PC support or deployment experience
- Windows 11 support
- iOS/iPhone support
- M365/Outlook
- Azure MFA & SSO
- Device provisioning/enrollment
- Strong end-user/customer-facing support skills
- Basic application/peripheral troubleshooting
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.