Job Description
Job Description
Skill : Deskside Support Tech – Band 1
Locations: Arkansas,
Jacksonville, AR 72076
Little Rock, AR 72207
Hot Springs, AR 71913
Murfreesboro, AR 71958
Duration : 6-8 Weeks
Start Date : 14th October 2026
End Date : 15th November 2026
Vaccinations: Yes Required
- Rubella, Mumps and Measles (MMR)
- Varicella Titer
- TB (2 step screening)
- TDAP (Tetanus & Pertussis)
- Hepatitis B
Must have own Vehicle and DL Copy
Job Description:
- Proven experience as a Desktop Support Technician or in a similar IT support role.
- Strong knowledge of desktop operating systems (Windows, macOS, and/or Linux could be added advantage).
- Experience with software troubleshooting and installation (Microsoft Office, email clients, etc.) even remotely as well
- Familiarity with hardware components and peripheral devices (printers, scanners, etc.).
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
- Ability to work independently and as part of a team.
- Preferred relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent is a plus.