Job Description
Job Title - Application Support Specialist
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Full-time Onsite position.
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Seeking someone with hands-on troubleshooting skills to support the tools teams use daily.
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The role:
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- Front-line support for AMS360, BenefitPoint, ImageRight, Salesforce, M365, and AI tools
- Help desk tickets, user admin, and system rollouts
- Build training and test releases
- Travel between offices now and then
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You bring:
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- Help desk or business software support experience
- Strong M365 skills
- Clear communication with people who aren’t technical
- Comfort with AI tools
- Insurance licenses are a plus
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