Job Description
Job DescriptionEpic Application AnalystRemote
Job Summary:The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.
Job Responsibilities:-Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.-Participate in future state workflow review and development and complete the system build necessary to support these new workflows.-Work collaboratively in workgroups and across interdisciplinary teams.-Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.-Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.-Continually identify opportunities for functional improvement in applications.-Provide tier-2 support of application incidents reported through the help desk.-Maintain up to date documentation.-Implement changes using documented processes that are compliant with departmental policies and procedures.-Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.-Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.-Working Relationships: Coordinates activities of others (does not supervise).-Leads others in same work performed (does not supervise).-Works directly with patients and/or customers.-Works with internal customers via telephone or face to face interaction.-Works with external customers via telephone or face to face interaction.-Works with other healthcare professionals and staff.-Works frequently with individuals at Director level or above.-Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed. Required Skills & Experience:-One (1) year of related experience.-Ability to complete Epic certification and maintain certification in assigned application module(s).-Basic computer skills.-Ability to work independently and within a team across multiple disciplines.-Ability to establish and meet work schedules within limited time frames and under tight deadlines.-Analytical ability to solve both business and technical problems.-Excellent interpersonal and communication skills.
Required Education:-High school diploma or GED.
Required Certification & Licensure:-Obtain and maintain Epic certification in assigned application module(s). Must Have
- Epic Radiant
- Experience with interface errors, scheduling builds, and FDDs