Job Description
Job Description
Description:
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This role supports the On‑Site Solar program and is an operational, high‑volume application‑processing position.
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The contractor works primarily in the Salesforce portal, managing and processing customer solar interconnection applications.
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Running Salesforce reports
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Processing and moving applications through defined workflow stages
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Responding to installer questions within the portal (Chatter comments)
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Assisting with process improvement and efficiency opportunities
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Supporting both Colorado and Minnesota operating companies through cross‑training
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Working primarily in the Salesforce portal
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Running reports and distributing work assignments
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Processing applications from one stage to the next
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Responding to installer questions via portal comments
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Collaborating with senior team members on assignments
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Attending limited meetings (goal is minimizing meetings to allow focus time)
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Occasionally meeting with high‑volume installers (e.g., bi‑monthly working sessions)
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Shift: Standard business hours
Qualifications:
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Bachelor's degree mentioned as typical but not emphasized as a hard requirement
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Salesforce or CRM experience (high‑volume processing)
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Experience working in shared queues
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Microsoft Office proficiency
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Comfort with integrated systems (e.g., Salesforce + billing systems)
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Ability to manage repetitive, detail‑oriented work accurately
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Customer‑centric mindset
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Strong problem‑solving skills
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Team‑oriented
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Willingness to learn and grow
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Good communication skills
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Salesforce/CRM environments
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Customer success or operations roles
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Backgrounds vary widely; no single industry required
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Solar industry experience
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IT or systems‑oriented background
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Experience with SAP (nice to have)
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Comfort navigating system integrations
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
Company DescriptionSynectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunities
Company Description
Synectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunities